AMA STEPS Forward® podcast

Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3P6Xlab Explore The Value of Feeling Valued Playbook: https://bit.ly/4qBbY2x Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin Physician burnout won't improve until organizations close the gap between what physicians need and what they actually receive. In this short episode, Dr. Kevin Hopkins shares four evidence-based strategies that help physicians feel valued: flexible scheduling, genuinely protected time off, investment in professional development, and meaningful support after traumatic events. Together, these practices build a culture where physicians and their patients can truly thrive.

Ready to start measuring well-being at your organization? Explore the AMA Organizational Biopsy®: http://bit.ly/42d3Ls0 Explore Human Factors in Health Care Webinar: https://bit.ly/3J7RO0g Explore the Saving Time Playbook: https://bit.ly/3KehkRL Claim CME and access the transcript for this episode: https://bit.ly/47Bmi4n Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin Dr. Heather Farley, AMA Vice President of Professional Satisfaction, joins Dr. Elizabeth Harry, Chief Well-being Officer at Michigan Medicine, Carolyn Winslow, PhD, Organizational Research Psychologist and Well-Being Research & Analytics Lead at the Michigan Medicine Office of Well-Being, and Ken Catchpole, PhD, SmartState Endowed Chair in Clinical Practice and Human Factors at MUSC, to discuss how smarter design reduces burnout and helps health care teams thrive. Together, they explore how to ease cognitive burden, improve workflows, and design systems that support both patient safety and team satisfaction. From practical strategies to reduce cognitive load to building psychological safety and leveraging user-centered technology, this conversation offers actionable insights for creating health care environments where physicians and care teams can work smarter, safer, and with more joy.

Explore the BHI Compendium: https://bit.ly/42J0pxN Access the transcript for this episode: https://bit.ly/4sevC5C Follow STEPS Forward®️ on LinkedIn: https://bit.ly/steps-forward-linkedin AMA Member Dr. Robert Cooley, Associate Professor in Primary Care Medicine at Kansas City University College of Osteopathic Medicine, discusses the integration of behavioral and physical health care and how collaborative models address health care disparities. He also shares how personal experiences in both life and medicine shaped his journey to understanding the significance of behavioral health integration.

Claim CME and access the transcript for this episode: https://bit.ly/42Af4dD Explore the Onboarding Optimization toolkit: https://bit.ly/4tip7yV Watch the Optimizing Onboarding in Health Care webinar: https://bit.ly/4psUBQR Follow STEPS Forward®️ on LinkedIn: https://bit.ly/steps-forward-linkedin In this AMA STEPS Forward®️ podcast, adapted from the Optimizing Onboarding in Health Care webinar, Sea Chen, MD, PhD, and Jenn Balchunas, LPN, MHL, CPC, Director of Clinical Growth, UNC Physicians Network, examine why informal onboarding often leaves physicians feeling behind before they ever see their first patient. Drawing on experience from UNC Physicians Network and the AMA, they explore how structure, clarity, and early support can transform onboarding from a logistical hurdle into a foundation for long-term success.

Dr. Raymond Tsai, AMA member and Vice President of Advanced Primary Care at the Purchaser Business Group on Health (PBGH), explains why it is in an employer's best interest to prioritize providing their employees with high-quality, whole-person care. He also provides insights into PBGH’s ongoing efforts to help employers access their model of advanced primary care for their employees and their families. Explore our webinar with Dr. Tsai: https://bit.ly/3FJp9wC For more information on how to apply for the PBGH Care Excellence Award, reach out to Dr. Tsai: rtsai@pbgh.org Learn more about PBGH: https://bit.ly/4kybkAW Explore the BHI Collaborative: https://bit.ly/42adj6b Access the transcript, and claim CME: https://bit.ly/4kIAInT Follow STEPS Forward® on LinkedIn: https://bit.ly/steps-forward-linkedin

Explore the Caring for the Health Care Workforce During Crisis toolkit: https://bit.ly/3N9Ihr7 Explore the Value of Feeling Valued Playbook: https://bit.ly/3MYj8j9 Follow STEPS Forward® on LinkedIn: https://bit.ly/steps-forward-linkedin When crisis strikes, health care organizations often focus on staffing, logistics, and patient care, while workforce well-being remains parallel rather than integrated. In this AMA STEPS Forward® podcast, Kevin Hopkins, MD, speaks with Ilanit Brook, MD, MA, FAAHPM, Chief Well-Being Officer at Children’s Hospital Los Angeles, about how her team embedded well-being leadership directly into the hospital incident command center during the 2025 Southern California wildfires. Drawing on lessons from COVID-19 and large-scale emergency response, Dr. Brook explains why health care workers rarely ask for help, how proactive outreach changes outcomes, and what it takes to hardwire well-being into organizational emergency planning. This conversation is essential listening for health care executives, physician leaders, and well-being professionals working to support clinicians during a crisis.

Explore the AMA STEPS Forward® Interactive Calculators: http://bit.ly/43WvYoh Explore the full study: https://mayocl.in/3SI5XlY Explore the Real PTO for Physicians Toolkit: https://bit.ly/436BVyj Explore The Value of Feeling Valued Playbook: https://bit.ly/4ksv0Fq Explore the Team-Based Care Toolkit: https://bit.ly/3LHcDP3 Explore A Systematic Approach to EHR Inbox Reduction: http://bit.ly/3Tr8eCl Access the transcript for this episode: https://bit.ly/4a3aFmN Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin Dr. Christine Sinsky, former vice president of Professional Satisfaction at the AMA, discusses her research on physician vacation habits and their impact on career satisfaction and retention, featuring insights from her recently published Mayo Clinic Proceedings article. She delves into the risks of limited time off, barriers to disconnecting, and how health systems can better support physician well-being.

Explore the Value of Feeling Valued Playbook: https://bit.ly/4fgjbA8 Explore the “Real PTO” for Physicians toolkit: https://bit.ly/3PLIMpg and listen to the podcast episode: https://bit.ly/3PNM7El Read Trends in Clinician Burnout With Associated Mitigating and Aggravating Factors During the COVID-19 Pandemic: https://bit.ly/40h6xfh Read Understanding what leaders can do to facilitate healthcare workers’ feeling valued: improving our knowledge of the strongest burnout mitigator: https://bit.ly/4gYMVlk Read Vacation Days Taken, Work During Vacation, and Burnout Among US Physicians: https://bit.ly/3Ph0Ffo Access the transcript and claim CME here: https://bit.ly/4pnCNq0 Follow STEPS Forward® on LinkedIn: https://bit.ly/steps-forward-linkedin Dr. Jill Jin and Dr. Kevin Hopkins, AMA Senior Physician Advisors, discuss concrete strategies organizations can apply to support their individual physicians and make their workforce feel valued.