At The Table with Patrick Lencioni

Why does trust become even more important in a world shaped by AI?In episode 270 of At The Table, Patrick Lencioni, Cody Thompson, and Matthew Lencioni discuss how much the workplace has changed across generations, from voicemail lights and computer labs to AI and virtual work. While the tools, speed, and structure of work have changed dramatically, they argue that trust, teamwork, clarity, and healthy culture have not changed at all. As technology becomes more accessible and commoditized, the episode argues that organizational health may be a greater competitive advantage than ever.Topics explored in this episode: (00:00) Technology Changes, But Leadership Doesn’tPat introduces the idea that the fundamentals of great relationships, teams, families, and organizations have not changed, even as technology has transformed work.Pat and Cody preview the episode’s core question: how much has work changed, and how much have leadership and organizational health stayed the same?(03:32) Remembering the Pre-Digital WorkplacePat describes starting work in 1987 with no email, no internet, no cell phones, and only a corded desk phone with a voicemail light.The conversation explores how slower communication, physical meetings, paper reports, and travel-heavy work shaped the way companies operated.(07:15) The Shift Into Computers, Email, and AICody reflects on his own early work experience with computer labs, Excel spreadsheets, landlines, and in-person college admissions fairs.Pat and Cody discuss how quickly technology has accelerated, especially as AI now allows people to do work that once required specialized technical knowledge.(11:21) Why Organizational Health Matters More NowPat explains that dysfunction used to spread more slowly, but today, technology can magnify unhealthy behavior more quickly.The conversation turns to culture, trust, leadership, and teamwork as increasingly important differentiators in a world where products and information are easier to copy.(16:06) The Future Hunger for Human ConnectionCody and Pat discuss how trust, nonverbal communication, healthy conflict, and interpersonal connection remain essential even in a virtual and technology-driven workplace.Matthew Lencioni joins the conversation to share his perspective on work, generational differences, and why in-person connection still matters.This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. Register for “Why Your Spouse Acts That Way” here: workinggenius.com/marriageSubscribe for more content from Patrick Lencioni @PatrickLencioniOfficialStay Connected with Patrick LencioniLinkedIn: https://www.linkedin.com/in/patrick-lencioni-orghealthInstagram: https://www.instagram.com/patricklencioniofficialTikTok: https://www.tiktok.com/@patricklencioniofficialX: https://x.com/patricklencioniStay Connected with Cody ThompsonLinkedIn: https://www.linkedin.com/in/cody-thompson-a5918850.At The Table with Patrick LencioniApple: https://apple.co/4hJKKSLSpotify: https://spoti.fi/4l1aop0YouTube: https://bit.ly/At-The-Table-Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://open.spotify.com/show/3raC053GF5mtkq6Y1klpRU), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.

How can you design an offsite that your team actually values?Most offsites fail because they are either too loose to be productive or too rigid to be meaningful. In episode 268 of At The Table, Patrick Lencioni and Cody break down what made their most recent offsite the best in decades. They reveal why the right mix of structure, vulnerability, and flexibility can transform an offsite into a powerful catalyst for alignment and trust.Topics explored in this episode: (00:03) Why Offsites Get a Bad ReputationOffsites often fail because they mix too many meeting types into one session.Many teams dread them due to wasted time and lack of meaningful outcomes.(02:23) The Stakes of a Great OffsitePulling people away from work and family raises the bar for value.A successful offsite must create alignment, trust, and forward momentum.(07:38) Designing with Flexibility, Not PerfectionLeaders chose a few key topics but intentionally left space in the agenda.Real value comes from adapting to what’s happening in the room.(12:10) Creating Trust Through Real ConversationsSimple exercises like sharing emotions can unlock deeper vulnerability.Organic discussions—not presentations—lead to better decisions and engagement.(25:10) Blending Work, Fun, and MeaningSocial activities work best when lightly connected to the team and mission.The goal is for people to leave feeling known, aligned, and energized.This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. Subscribe for more content from Patrick Lencioni @PatrickLencioniOfficialStay Connected with Patrick LencioniLinkedIn: https://www.linkedin.com/in/patrick-lencioni-orghealthInstagram: https://www.instagram.com/patricklencioniofficialTikTok: https://www.tiktok.com/@patricklencioniofficialX: https://x.com/patricklencioniAt The Table with Patrick LencioniApple: https://apple.co/4hJKKSLSpotify: https://spoti.fi/4l1aop0YouTube: https://bit.ly/At-The-Table-Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://open.spotify.com/show/3raC053GF5mtkq6Y1klpRU), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.

How does working in a “toxic” culture affect your ability to perform and trust others? Also, if your organization has an unhealthy work environment, how can leaders begin the process of internal correction? In episode 256 of At The Table, Pat Lencioni and Cody Thompson unpack what “toxic culture” really means—and what it doesn’t. They explore how toxicity rarely starts at the bottom but usually traces back to the executive team’s dysfunction, lack of clarity, or tolerance for poor behavior. They also share the signs, causes, and antidotes of toxic workplaces, encouraging leaders to create environments rooted in honesty and accountability.Topics explored in this episode: (00:20) Defining “Toxic Culture”* The importance of defining “toxic” and challenging the assumption that perks equal health.(04:00) The Source of Toxicity* Toxic cultures almost always originate at the executive level, not among lower-level employees.(08:00) How to Diagnose Toxicity* Cody compares toxic environments to poor sleep—you can feel it without needing a metric.(13:00) What Toxic Cultures Look Like* Key signs: political behavior, tolerated poor performance, and confusion from unclear goals.* How even good leaders can accidentally create toxicity.(17:00) Healing and Hope for Teams* Every organization experiences some level of dysfunction—but honesty and ownership can fix it.* The idea of replacing the word “toxic” with “dysfunctional” or “political,” emphasizing that healing begins with truth.In this episode, Pat and Cody discussed the following study by the employment website, Monster: “Toxic Workplaces Are Worsening: 80% of U.S. Workers Now Say Their Job Hurts Their Mental Health”; https://www.monster.com/career-advice/job-search/news-and-insights/mental-health-in-the-workplace-poll-2025 This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. At The Table is a podcast that lives at the connection between work life, leadership, organizational health, and culture. Subscribe on Apple Podcasts (https://apple.co/4hJKKSL), Spotify (https://open.spotify.com/show/6NWAZzkzl4ljxX7S2xkHvu), and YouTube (https://bit.ly/At-The-Table-YouTube). Follow Pat Lencioni on https://www.linkedin.com/in/patrick-lencioni-orghealth, http://www.youtube.com/@PatrickLencioniOfficial, and https://x.com/patricklencioni. Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://open.spotify.com/show/3raC053GF5mtkq6Y1klpRU), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.

Have your remote teams been unknowingly breeding politics through silence and distance?In episode 254 of At The Table, Pat and Cody explore how remote work can unintentionally foster politics and erode trust within teams. They unpack why virtual communication creates space for misunderstanding and suspicion—even among well-intentioned people. They also offer practical advice for building connections, restoring trust, and maintaining healthy team dynamics across distance.Topics explored in this episode: (00:00) Understanding Virtual Politics* How “virtual politics” can be thought of as the subtle mistrust that grows when people work apart.(03:30) How Distance Fuels Assumptions* How lack of information makes people fill in the gaps—often with negative assumptions.(06:27) Building Proactive Trust* How frequent, small check-ins can keep trust alive.* Why men and women sometimes handle connection differently and how teams can structure regular contact.(09:43) Efficiency vs. Relationship* How Zoom culture prioritizes efficiency over connection. * Pat introduces the concept of “wasting time well” as essential for maintaining team health.(11:52) The Ladder of Inference * Pat explains the “ladder of inference” and how remote work accelerates false assumptions.This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. At The Table is a podcast that lives at the connection between work life, leadership, organizational health, and culture. Subscribe on Apple Podcasts (https://apple.co/4hJKKSL), Spotify (https://open.spotify.com/show/6NWAZzkzl4ljxX7S2xkHvu), and YouTube (https://bit.ly/At-The-Table-YouTube). Follow Pat Lencioni on https://www.linkedin.com/in/patrick-lencioni-orghealth, http://www.youtube.com/@PatrickLencioniOfficial, and https://x.com/patricklencioni. Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://open.spotify.com/show/3raC053GF5mtkq6Y1klpRU), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.

What happens to a culture when leaders ignore problems?In episode 252 of At The Table, Patrick and Cody explore the leadership principle of running toward the fire. They discuss why leaders often ignore the “smoke” of personnel or cultural issues, hoping problems will resolve themselves. Instead, they argue that credibility, trust, and organizational health are built when leaders courageously confront issues before they spread.Topics explored in this episode: 00:35 – Seeing Smoke* Leaders set the tone by how they respond to problems.03:33 – Defining the Fire* Personnel problems are the most commonly ignored fires in organizations.06:03 – Why Leaders Avoid the Fire* Confrontation feels messy and uncomfortable, especially when emotions are involved.09:45 – The Cost of Avoidance* Ignoring smoke damages credibility, weakens leadership muscle, and sets a bad cultural example.12:20 – Regaining Credibility* Leaders can only rebuild trust through visible action, not promises.This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. At The Table is a podcast that lives at the connection between work life, leadership, organizational health, and culture. Subscribe on Apple Podcasts (https://apple.co/4hJKKSL), Spotify (https://spoti.fi/4l1aop0), and YouTube (https://bit.ly/At-The-Table-YouTube). Follow Pat Lencioni on https://www.linkedin.com/in/patrick-lencioni-orghealth, http://www.youtube.com/@PatrickLencioniOfficial, and https://x.com/patricklencioni. Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://spoti.fi/4iGGm8u), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.

How would your workplace culture change if love and service were driving forces?In episode 250 of At The Table, Pat and Cody introduce the concepts of BaaM (Business as a Ministry) and WaaM (Work as a Ministry). They explore how viewing business and work through the lens of service and love can create healthier workplaces and stronger organizations. Whether you’re leading a public company or managing a small team, this conversation will invite how you think about purpose, culture, and results.Topics explored in this episode: (0:32) Business as a Ministry (BaaM) * How businesses can be seen as a way to serve others with love, going beyond just the transactional goal of making money(3:10) The Case for Love in Business* Tim Sanders’ book Love Is the Killer App.* How fear-based businesses struggle while love-centered cultures thrive.* The challenge of applying BaaM in public companies.(5:48) Work as a Ministry (Waam)* WaaM can be useful for employees in less purpose-driven organizations.(8:07) Ministry Doesn’t Sacrifice Results* John Gordon’s belief that love fuels high performance.* Love-driven work produces results, but should be pursued because it’s right.This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. At The Table is a podcast that lives at the connection between work life, leadership, organizational health, and culture. Subscribe on Apple Podcasts (https://apple.co/4hJKKSL), Spotify (https://spoti.fi/4l1aop0), and YouTube (https://bit.ly/At-The-Table-YouTube). Follow Pat Lencioni on https://www.linkedin.com/in/patrick-lencioni-orghealth, http://www.youtube.com/@PatrickLencioniOfficial, and https://x.com/patricklencioni. Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://spoti.fi/4iGGm8u), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.

How can leaders resist the ego-inflation that comes with praise and status?In episode 248 of At The Table, Pat and Cody reflect on the viral Coldplay kiss cam scandal—not to sensationalize it, but to draw important leadership lessons from it. They explore the dangers of ego, power, and isolation for leaders, particularly those who fail to stay grounded in their home life and faith.Topics explored in this episode: (0:56) When Praise Becomes Poison* Why the Coldplay incident is more than just clickbait—it’s a cautionary tale.(6:44) How Leaders Lose Their Way* "Reward-centered" versus "responsibility-centered" leadership mindsets.* Leaders often start believing praise, inflating their sense of entitlement.(9:08) Home vs. Work* Praise and affirmation at work can distort leaders’ expectations at home.* Leaders become vulnerable when they fail to invest emotionally in their families.(14:20) Guardrails and Hard Truths* Say out loud that your family is more important than work—and mean it.(20:26) Building a Life That’s Enough* Practical ways to reconnect with your spouse and share a vision at home.This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. At The Table is a podcast that lives at the connection between work life, leadership, organizational health, and culture. Subscribe on Apple Podcasts (https://apple.co/4hJKKSL), Spotify (https://spoti.fi/4l1aop0), and YouTube (https://bit.ly/At-The-Table-YouTube). Follow Pat Lencioni on https://www.linkedin.com/in/patrick-lencioni-orghealth and http://www.youtube.com/@PatrickLencioniOfficial, and https://x.com/patricklencioni.Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://spoti.fi/4iGGm8u), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.

How does the broader culture of your location influence your organization’s internal culture?In episode 246 of At The Table, Patrick Lencioni and Cody Thompson explore how meta-culture—the broader geographic or societal environment—shapes the internal culture of organizations. From experiences at the DMV to moving company headquarters, they share insights on how values interact with location. Topics explored in this episode: (2:44) Organizational Culture Exists Within a Larger Culture* The macro culture of a city or state can either support or resist company values.* Remote work and multiple locations complicate maintaining a cohesive culture.(6:15) Moving Your Company* Leaders should consider not just financials but cultural fit when moving.* The meta-culture can affect hiring, operations, and team morale.* Certain locations make it easier to find people who reflect your values.* Some environments create cultural friction, while others foster cohesion.(9:35) Navigating Meta-Culture* Leaders should actively ask how geography is influencing their organization.This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. At The Table is a podcast that lives at the connection between work life, leadership, organizational health, and culture. Subscribe on Apple Podcasts (https://apple.co/4hJKKSL), Spotify (https://spoti.fi/4l1aop0), and YouTube (https://bit.ly/At-The-Table-YouTube). Follow Pat Lencioni on https://www.linkedin.com/in/patrick-lencioni-orghealth, http://www.youtube.com/@PatrickLencioniOfficial, and https://x.com/patricklencioni.Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://spoti.fi/4iGGm8u), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via podcast@tablegroup.com. This episode was produced by Story On Media: https://www.storyon.co.