Bytes and Banter
by Produced by PodTechs
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On the show
From 10 epsHosts
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Recent episodes
AI Rework, Delays & Handoff Breakdowns: What Leaders Can Fix in 30 Days
Jun 26, 2026
37m 41s
SSW Spotlight: Optimizing Vanderbilt IT with AI Chatbots & Agent-Assist
Apr 24, 2026
33m 01s
SSW Spotlight: Kwik Trip | Built to Last: Creating a Sustainable Knowledge Culture (Session 403)
Apr 8, 2026
44m 24s
Humanising Service Management: Co-Creating Value in the Age of AI
Mar 11, 2026
52m 49s
The Lost Art of Growth: When you lead yourself, everything else follows
Feb 13, 2026
42m 59s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/26/26 | AI adoptionorganizational alignment+4 | Lisa Duerre | RLD GroupPodTechs | — | AIleadership+6 | — | 37m 41s | ||
| 4/24/26 | AI in ITService Desk Optimization+4 | Rachel KurilkoKathleen Armour Spitzer | AI ChatbotsAgent-Assist Technology+4 | — | Vanderbilt ITAI+5 | — | 33m 01s | ||
| 4/8/26 | knowledge cultureIT training+3 | Emily Healy | Kwik TripKwik Trip Inc. | 900 retail locations | knowledge managementIT teams+3 | — | 44m 24s | ||
| 3/11/26 | Service ManagementAI+5 | David Barrow | Allyship Actually – Why It’s We and Not MeCo-Creating Value in Organizations with ITIL 4+2 | — | Service ManagementAI+5 | — | 52m 49s | ||
| 2/13/26 | self-leadershippersonal growth+3 | Varun Sharma | WBMWBM Technologies+1 | North AmericaSouth America | growthself-leadership+3 | — | 42m 59s | ||
| 1/21/26 | confidenceculture+4 | Sarah Caminiti | CX RoundtablePodTechs | — | confidenceleadership+5 | — | 54m 40s | ||
| 12/17/25 | career transitionethical leadership+4 | Sarah Caminiti | The Roundtable | — | career narrativestrategic vulnerability+5 | — | 53m 33s | ||
| 11/19/25 | job market trendssalary insights+5 | Cassandra Benner | Robert Half Salary GuideRobert Half+2 | University of Wisconsin–Whitewater | job hiringsalary guide+7 | — | 31m 00s | ||
| 10/23/25 | customer experiencecontact center operations+3 | Luke Jamieson | 2020Ish | — | CX complexitycustomer experience+5 | — | 49m 27s | ||
| 9/17/25 | IT service managementcareer development+3 | Rina Brahmbhatt | ITSM PlaybookPodTechs | UK | IT service managementcareer path+3 | — | 30m 45s |
Showing 10 of 10
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