
Redefining the hotel experience: How IHG is evolving where we stay
From Connections with BCD Travel by BCD Travel
October 2, 2025 · 18 min · Season 3 · Episode 12
About this episode
The episode explores how IHG is evolving the hotel experience for business travelers.
Send us a text message! Hotels aren’t just places to sleep anymore - they’re becoming ecosystems designed to support how we work, connect, and travel. On this episode, Chad and Miriam connect with IHG's Mel Bell to explore how the hotel landscape is evolving for business traveler today. From the role of technology and AI to the growing influence of younger travelers on amenities like communal workspaces, Mel shares how hotel brands are adapting to meet shifting expectations. She also offers p...
People in this episode
Hosts: Chad, Miriam
Guest: Mel Bell
Topics covered
- hotel experience
- business travel
- technology
- AI
- younger travelers
- communal workspaces
Keywords
- hotel
- business travel
- technology
- AI
- communal workspaces
- IHG
- younger travelers
Mentioned in this episode
Organizations: IHG
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- It's hotel sourcing season! · August 14, 2025 · 20 min
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