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Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
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- Per-Episode Audience
Est. listeners per new episode within ~30 days
1,001 - 10,000 - Monthly Reach
Unique listeners across all episodes (30 days)
5,001 - 25,000 - Active Followers
Loyal subscribers who consistently listen
5,001 - 15,000
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On the show
From 10 epsHost
Recent guests
Recent episodes
Ep #170. How Triage Questions Build Connection with Every Caller
May 4, 2026
16m 39s
Ep #169. Ben Marcos: The End-to-End Property Partner Every Dental Practice Owner Needs
Mar 31, 2026
39m 56s
Ep #168. Stress, Success, and the Power of Perspective: Rethinking Problems in Practice Ownership with Charles Kovess
Mar 22, 2026
42m 52s
#167: Costly Mistakes in Practice Renovations with Dr Jenny Liu
Mar 9, 2026
45m 10s
#166: With Mike Collishaw of 32BYTE
Feb 25, 2026
59m 02s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 5/4/26 | Ep #170. How Triage Questions Build Connection with Every Caller | Triage questions aren't just a clinical tool, they're one of the most powerful rapport builders your reception team has. In this episode, Julie explores how asking the right questions, with the right warmth, can make every patient feel genuinely heard and cared for before they've even walked through the door. Julie covers triage questions for both urgent and routine appointments, why matching a patient's energy matters, and simple, practical habits your reception team can start using straight... | 16m 39s | ||||||
| 3/31/26 | Ep #169. Ben Marcos: The End-to-End Property Partner Every Dental Practice Owner Needs✨ | dental practiceproperty management+3 | Ben Marcos | BusiHealth | — | dental practiceproperty partner+5 | — | 39m 56s | |
| 3/22/26 | Ep #168. Stress, Success, and the Power of Perspective: Rethinking Problems in Practice Ownership with Charles Kovess✨ | stress managementpractice ownership+3 | Charles Kovess | Australasia’s Passion Provocateur | — | stresssuccess+5 | — | 42m 52s | |
| 3/9/26 | #167: Costly Mistakes in Practice Renovations with Dr Jenny Liu✨ | practice renovationsdental practice ownership+3 | Dr Jenny Liu | Happy Dentistry | Melbourne | practice renovationdental practice+5 | — | 45m 10s | |
| 2/25/26 | #166: With Mike Collishaw of 32BYTE✨ | dental ITcybersecurity+3 | Mike Collishaw | 32BYTE | — | dental ITcybersecurity+3 | — | 59m 02s | |
| 1/26/26 | Ep #165: How Long-Term Team Members Can Hold Back Your Practice✨ | long-term employeesdental practice growth+3 | — | — | — | dental practiceteam members+3 | — | 28m 20s | |
| 1/2/26 | Ep # 164: Five Fresh Starts for Your Practice in 2026✨ | practice managementstaffing+3 | — | — | — | dental practicestaffing+3 | — | 39m 28s | |
| 12/8/25 | Ep #163. Resourcefulness: Your Practice's Secret Superpower✨ | resourcefulnesspractice management+3 | — | — | — | resourcefulnessdental practice+3 | — | 19m 42s | |
| 10/22/25 | Ep #162: Why Asking for a 3-Minute Video Can Transform Your Dental Hiring Process✨ | hiring processvideo applications+3 | — | Dental Business Mastery | dental practice | hiringdental practice+3 | — | 26m 42s | |
| 10/14/25 | Ep #161. Dr Roslyn Franklin: How to make sure your team are up to date on the new infection control standards✨ | infection controldental practices+3 | Dr Roslyn Franklin | Amalgamate ConsultingAustralian Standard AS 5369:2023 | NSW | infection control standardsdental compliance+3 | — | 34m 13s | |
Want analysis for the episodes below?Free for Pro Submit a request, we'll have your selected episodes analyzed within an hour. Free, at no cost to you, for Pro users. | |||||||||
| 9/22/25 | Ep #160: Do dental practices really need to post on social media so much?✨ | social mediadental practice+3 | — | — | — | dental marketingsocial media strategy+3 | — | 33m 03s | |
| 8/24/25 | Ep #159. Ashley Latter on Going from Rapport to Results: The Ethical Approach to Patient Conversations | I had the absolute pleasure of speaking with Ashley Latter, internationally recognised dental communication coach and author of The Perfect Dental Consultation and Don't Wait for the Tooth Fairy. Ashley shares the story of how he came to focus on ethical communication and sales in dentistry, the essential role rapport and trust play in treatment acceptance, and why the whole team—not just the dentist—must be on the same page for success. Whether you're a practice owner, team member, or ... | 54m 31s | ||||||
| 8/15/25 | Ep #158: Why Overcoming Rejection Unlocks Your Professional Growth with Toni Everard | In this episode, I speak with business alignment coach and NLP master trainer Toni Everard about uncovering and overcoming the beliefs that limit personal and professional growth. We explore how purpose can be found in everyday curiosity and service, why rejection is more about the other person than about you, and how reframing sales as service can transform patient communication in dental practices. Toni shares practical insights on handling patient objections, presenting treatme... | 1h 08m 11s | ||||||
| 8/10/25 | Ep #157: Why Rural Dentistry Could Transform Your Career with Dr Steph Mulcahy | In this conversation, Steph shares her journey from taking over an established practice to transforming it into a thriving, multi-service clinic. She discusses the unique opportunities and challenges of rural dentistry, including expanding clinical skills, building strong community relationships, and attracting the right team members. Steph also introduces her upcoming rural dentistry retreat, designed to showcase the professional, personal, and lifestyle benefits of working outside met... | 34m 32s | ||||||
| 7/11/25 | Ep #156: The Truth About Floor Maintenance in Dental Practices | In this episode, Aaron Kelly address a common misconception in dental practices: the belief that floors require frequent strip-and-seal treatments to remain clean and presentable. Aaron explains that, in reality, many dental floors don’t need such harsh and costly procedures but instead benefit greatly from a professional deep clean. Beyond infection control, Julie and Aaron discuss how clean, well-maintained flooring plays a crucial role in the image a practice projects to both new and exist... | 47m 58s | ||||||
| 6/14/25 | Ep #155: Bringing Skill and Fulfilment Back to the DA Role | In this episode, Ellen Krajnc, a seasoned consultant and trainer, shares her passion for revitalising the art of four-handed dentistry. Ellen discusses how this proactive, collaborative technique between clinician and assistant not only improves efficiency, ergonomics, and infection control but also enhances patient care and job satisfaction. As the dental profession grapples with assistant shortages and retention challenges, Ellen presents a compelling case for bringing this valu... | 51m 37s | ||||||
| 6/8/25 | Ep #154: The New AI Tool Helping Clinics Stay Compliant and Grow with Cate Scolnik | In this episode, Cate Scolnik of SANE Social Media returns to share her powerful new AI-powered tool designed specifically for healthcare providers. Cate explains how this tool simplifies digital marketing for dental clinics by generating compliant, customised content and fast-tracking growth strategies. If you're overwhelmed by online marketing or unsure how to stay compliant while standing out, this conversation offers a clear and practical way forward. Reach out to Cate and acc... | 43m 34s | ||||||
| 5/8/25 | Ep #153: Dental Practice Rollups with Craig Keegan | Selling your dental practice isn’t just about finding a buyer – there are innovative models emerging that many practice owners haven’t yet considered. In this episode, I speak with Craig Keegan from M&A Profits about the roll-up model – a fresh alternative to traditional practice sales. Learn how this approach can unlock greater opportunities, better align with your goals, and offer more flexibility than the conventional route. You can connect with Craig via his LinkedIn profile here: htt... | 50m 39s | ||||||
| 1/22/25 | Ep #152: Payment Plans and Membership Solutions with SmilePass | In this episode, I am joined by co-host Ameena Basile. We were thrilled to speak with Marcius Bispo of SmilePass, to explore how this innovative platform is transforming dental practices. From simplifying complex payment systems to revolutionising patient loyalty through membership plans, SmilePass empowers practices to improve operational efficiency, financial management, and patient satisfaction. Find out more about SmilePass, and organise a demonstration, via their website: https://smil... | 56m 28s | ||||||
| 1/5/25 | Ep #151: Inspiring team action in the achievement of practice goals. | In the final episode of this four-part series, I delve into the critical role each team member plays in achieving your dental practice’s 2025 goals. Building on the previous discussions about reflecting on the past year, setting goals, and creating actionable plans, this episode focuses on the importance of team engagement, motivation, and clear delegation. I also discuss the powerful impact of understanding the broader purpose of dental care, recommending the SBS Insight episode "The Den... | 26m 59s | ||||||
| 1/2/25 | Ep #150: How are we getting there? Achieving our 2025 goals. | In the third episode of this four-part series, I dive into the practical steps for turning your 2025 goals into actionable plans. Using Dental Business Mastery’s proven Goals Achievement Process, I explain how to reverse-engineer your goals by identifying strategies, defining specific tasks, delegating responsibilities, and setting clear deadlines. With a focus on tracking and monitoring progress, I highlight how to maintain momentum and adapt strategies when needed. Interested in taki... | 26m 08s | ||||||
| 12/27/24 | Ep #149: Where Are We Going? Setting Goals for 2025 | In this second episode of a four-part series inspired by Sandy Roth’s transformative questions, I delve into the importance of setting goals to shape a successful 2025. By establishing clear objectives, dental practices can create focus, motivation, and alignment, ensuring both personal and professional growth. Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our we... | 31m 31s | ||||||
| 12/19/24 | Ep #148: Reflecting on 2024. Lessons and Strategies for a Stronger 2025 | Join Julie Parker and Ameena Basile of Dental Business Mastery as they dive into strategies for reflecting on 2024 and setting impactful goals for 2025. They discuss Sandy Roth's six powerful questions, aligning team objectives, enhancing systems, and improving patient experiences. Learn how to foster team engagement, track meaningful KPIs, and shift your mindset for personal and professional growth. Perfect for dental practice owners and managers looking to start the new year w... | 42m 43s | ||||||
| 11/27/24 | Ep #147: Thriving Dental Teams. My Guest Spot on The Dental Brief | In this episode, I’m excited to share my recent guest appearance on The Dental Brief. Host Patrick and I speak about the challenges dental practices face today, from recruitment to building a workplace that truly supports and retains exceptional team members. We discuss how leadership and team culture can transform a practice into a space where everyone thrives - team and patients alike. Enjoy this special episode! The Dental Brief is a terrific podcast to subscribe to, with short episodes t... | 15m 27s | ||||||
| 11/11/24 | Ep #146: Ready to stop battling your practice? Here’s how to make it work for you. | In this episode, Julie Parker and guest co-host Ameena Basile In this episode, sit down with Ortal Green from Glittering Minds to uncover the secrets to creating a dental practice that truly works for you. If you’re ready to transform the way you approach challenges, this conversation will give you the tools to make 2025 your best year yet. Here’s what you’ll learn in this episode: The biggest reason that keeps business owners stuck (and it’s not what you think).The unknown truth abo... | 1h 20m 25s | ||||||
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