Emotional Intelligence: The Leadership Skill Your Janitorial Business Needs
From Elite BSC by Jordan Tong
October 20, 2025 · 19 min
About this episode
This episode discusses the five domains of emotional intelligence and their importance in the cleaning industry.
In this podcast, we look at the five domains of emotional intelligence, what they are, and why they matter in your cleaning company. The springboard for this discussion is Daniel Goleman's HBR article "What Makes a Leader?" For more resources, check out https://elitebsc.com
Topics covered
- emotional intelligence
- leadership
- janitorial business
- cleaning company
- Daniel Goleman
Keywords
- leadership skill
- cleaning industry
- HBR article
Mentioned in this episode
Books & works: What Makes a Leader
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