Relief from Chargebacks
From Failing to Success by Chad Kaleky
April 9, 2025 · 0 min · Season 2 · Episode 430
About this episode
Benjamin Bridwell discusses his journey and insights on scaling Chargebacks911 globally and the importance of leadership and cultural understanding.
Chargebacks911 Overview Founded: 2012 Employees: ~350 Chargebacks911 Podcast Highlights ✅ Chargebacks911 supports hundreds of thousands of clients worldwide, including banks, merchants, and tech companies. ✅ Benjamin attributes career growth to continuous self-development, problem-solving, and integrity in leadership. ✅ International expansion success starts with markets similar to your own and hiring local, culturally aligned teams. Episode Summary In this episode, Benjamin Bridwell , President of Chargebacks911 , shares his journey rising through the ranks of a global fintech company specializing in chargeback management solutions. With a client base reaching hundreds of thousands and a team of over 350 employees across multiple continents, Chargebacks911 has established itself as the leading solution in its industry. Benjamin discusses the keys to scaling a business globally, including the importance of understanding cultural differences, hiring local talent, and dominating one market before moving to the next. He also shares personal leadership insights, including lessons from the book Good to Great , the importance of continuous improvement, and how striving to provide value…
People in this episode
Host: Chad Kaleky
Guest: Benjamin Bridwell
Topics covered
- chargeback management
- business scaling
- leadership insights
- international expansion
- self-development
Keywords
- chargebacks
- fintech
- business growth
- leadership
- cultural differences
- self-improvement
- client management
Mentioned in this episode
Organizations: Chargebacks911, Visa, MasterCard, Amex, Discover
Books & works: Good to Great
More episodes of Failing to Success
- Scaling Hormozi's Gym Launch to $40 Million - This CEO's Multi-Million $ Playbook · March 17, 2026 · 13 min
- $5 Million in Promotional Products · November 18, 2025 · 13 min
- $17 Million in Coffee Roasted to Taste · September 24, 2025 · 13 min
- 350 Years in Handcrafting Chocolates · May 14, 2025 · 11 min
- $350 Million in Multi-Family Assets · April 23, 2025 · 13 min
- $8 Million in Mortgage · April 2, 2025 · 13 min
Explore listener stats, chart rankings, contacts and more on the Failing to Success podcast page.