
FIR #510: Should Companies Embrace Shadow AI?
From FIR Podcast Network by FIR Podcast Network
April 21, 2026 · 26 min · Episode 510
About this episode
The episode discusses the rise of Shadow AI in companies and explores alternative approaches to managing its adoption.
Employees have long found ways to use software tools to get the job done, even when those tools are not approved. It's called Shadow IT, but ever since generative Artificial Intelligence hit the scene in 2022, employees have adopted a new version: Shadow AI. The company approves Microsoft Co-Pilot, but employees opt to use their smartphones or personal laptops, along with their personal accounts with ChatGPT, Gemini, Claude, Midjourney, or whatever best suits their needs. For most companies, this is a problem that needs to be addressed through repeated policy announcements and vigorous crackdowns. One company, though, took a different approach. In this short, midweek FIR episode, Neville and Shel outline what the company did and how communicators might advocate for a version of this approach to aiding in AI adoption and speeding up productivity gains. Continue Reading → The post FIR #510: Should Companies Embrace Shadow AI? appeared first on FIR Podcast Network .
People in this episode
Hosts: Neville, Shel
Topics covered
- Shadow AI
- Generative AI
- Productivity
- Company Policy
- Technology Adoption
Keywords
- Shadow AI
- Generative AI
- Company Policy
- Productivity
- Technology
Mentioned in this episode
Organizations: Microsoft
Products: Co-Pilot, ChatGPT, Gemini, Claude, Midjourney
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