LIVE at Shoptalk Spring: Wing’s Heather Rivera on Five-Minute Futures

About this episode

Phillip and Brian discuss the future of five-minute delivery with Heather Rivera from Wing.

Recorded live at Shoptalk, Phillip and Brian sit down with Heather Rivera, Chief Business Officer at Wing (an Alphabet company), to talk about how Wing has crafted our five-minute delivery future. Spoiler: the novelty of drones wearing off might be the best thing that ever happened to the industry.

People in this episode

Hosts: Phillip Jackson, Brian Lange

Guest: Heather Rivera

Topics covered

• delivery
• drones
• business innovation
• logistics
• technology

Keywords

• five-minute delivery
• drones
• Wing
• Shoptalk
• Heather Rivera

Mentioned in this episode

Organizations: Wing, Alphabet

More episodes of Future Commerce

• The Machine Ate the Storefront, PayPal Mapped the Collapse · June 10, 2026 · 21 min
• Nearly 1B Strong: Snapchat Has Retail’s Most Overlooked Audience · June 3, 2026 · 43 min
• After Dark: "You're Not A Visionary, You're A Vendor" · May 29, 2026 · 1h 7m
• LIVE @ Google Marketing Live: The Infrastructure Connecting Your Agent to 60 Billion Products · May 27, 2026 · 23 min
• LIVE @ Google Marketing Live: How Google is Taking the 'Drudgery' Out of Shopping · May 22, 2026 · 14 min
• LIVE @ Google I/O: Universal Cart, Agentic Payments, and the Protocols Powering the Agent-Mediated Economy · May 20, 2026 · 15 min