EP103: Agentic AI vs. Human Connection: The Future of Retail Explained with Andy Murray

About this episode

Wendy Liebmann interviews retail expert Andy Murray about the impact of technology and human connection on modern shopping.

In this episode of Future Shop, Wendy Liebmann sits down with retail veteran Andy Murray to dissect the conflicting forces impacting the modern shopper. From the bifurcated "K-shaped" economy to the rise of "vibe shopping" among Gen Z, Andy shares insights from his time at Walmart, ASDA, and P&G, and his current work with the University of Arkansas. Together, they explore a critical paradox: as technology like Agentic AI advances, the human need for physical touch and sensory retail...

People in this episode

Host: Wendy Liebmann

Guest: Andy Murray

Topics covered

• Agentic AI
• Human Connection
• Retail
• K-shaped economy
• Vibe shopping
• Gen Z

Keywords

• retail veteran
• Walmart
• ASDA
• P&G
• University of Arkansas

Mentioned in this episode

Products: Agentic AI, Walmart, ASDA, P&G

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