Strategic Operations Support in Modern Insurance with Brian Schmidt
From IN-the-Know by The Institutes CPCU Society
December 17, 2025 · 24 min
About this episode
Brian Schmidt discusses the role of strategic operations support in modern insurance and the impact of data analytics on the industry.
Brian Schmidt is a senior insurance executive with more than two decades of experience across primary insurance, reinsurance, data and analytics, and consulting. At Xceedance, Brian leads the Strategic Accounts division as Senior Vice President and Business Leader, overseeing global teams that deliver operational excellence across the insurance policy lifecycle. Brian holds several industry designations, including CPCU, CIC, and ASLI, and earned both his BBA in Marketing and MBA from the University of Cincinnati's Lindner College of Business. Brian has served as Chair of the Underwriting Interest Group for The Institutes CPCU Society and as University Liaison for the Cincinnati CPCU Society Chapter. In this episode of In the Know, Chris Hampshire and Brian explore the offerings of a strategic operations support firm, the effective use of data analytics in day-to-day operations, and the value of a CPCU designation in his career. Key Takeaways Brian's professional journey from restaurants to insurance. Xceedance offerings as a strategic operations support firm. The benefits of transitioning into a partnership with Xceedance. The Pros and cons of operations support partnership. The…
People in this episode
Host: Chris Hampshire
Guest: Brian Schmidt
Topics covered
- strategic operations support
- insurance
- data analytics
- CPCU designation
Keywords
- insurance policy lifecycle
- operational excellence
- AI advancements
Mentioned in this episode
Products: Xceedance
Books & works: MBA, In the Know
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