Mission Forward with Carrie Fox

Some crises come with a playbook. In 2008, the answer was financial intervention. In 2020, it was a collective mobilization that sent money flowing to organizations that hadn't even asked for it. But the environment in which nonprofits are fundraising today doesn't come with such a playbook. There's no agreement on the solution, and for many organizations, the causes they've spent their careers advancing have suddenly become harder to name out loud.Dan Katz gets it. As founder of CIMA Consulting, he partners with nonprofits in criminal justice, the environmental movement, reproductive rights, and youth services, and his counsel for how nonprofits can best navigate this moment is refreshingly steady: go back to the fundamentals. Get clear on mission, vision, and values. Invest in how the organization actually runs. Stop asking one development director to do five jobs. Build new revenue channels one small step at a time, before you need them. And when everything is pushing you to speed up, try slowing down instead.That last point matters most as new tools make it easier than ever to look and sound like everyone else. Dan's view is simple: donors are people, and people can tell. The organizations that draw supporters in and keep them are the ones willing to be exactly who they are.This is a conversation about staying calm in a crisis, and about the virtuous cycle that calm sets in motion. A grounded organization attracts staff, board members, volunteers, and donors who share its north star, and together, they can help carry it forward. (00:00) - Welcome to Mission Forward (01:54) - Introducing Dan Katz (06:38) - About CIMA Consulting (10:12) - The Tension of Confidence (15:07) - What is Working at the Crossroads? (20:56) - A High-Functioning Fund-Raising Department (29:23) - Finding Calm in a Crisis

There's a version of this conversation that could feel heavy — a public health communications director navigating a moment when national guidance has gone quiet, trust in federal institutions is eroding, and the very words her organization was built around have become politically radioactive. That version exists. But it's not the one Amanda Kwong, from the Public Health Communications Collaborative (PHCC), shows up to tell this week.In this conversation, Amanda shares the philosophy that powers PHCC, the initiative Amanda directs, which has grown to a community of 40,000 health communicators across the country. Together, Carrie and Amanda examine why the communicators doing the most important work right now aren't the ones broadcasting the loudest. In fact, they are the ones listening the most carefully.This episode provides a framework to evaluate whether the language you're using is still doing what you think it's doing. Words shift. Culture moves. A phrase that once built credibility can quietly become a barrier, and the communicators who don't notice are the ones who lose their audience without ever knowing why.As Amanda reminds us, the organizations that will come out of this moment with their credibility intact are the ones that kept asking the harder questions. They didn’t continue asking “what do we say?” but instead asked, “What does this actually mean to the person we're trying to reach?” (00:00) - Welcome to Mission Forward (02:21) - Introducing PHCC (13:33) - Making the Complex Approachable (18:08) - Resources found at PublicHealthCollaborative.org (22:13) - Dancing Apolitically (31:19) - Finding the Good, Celebrating the Hope

In a recent staff survey at the Greater Washington Community Foundation, 100 percent of employees said they were clear on the organization's mission and vision.Six years ago, that number was 39 percent.That gap is what happens when an organization decides, at the height of a pandemic, to stop thinking in three-year cycles and commit to a ten-year framework instead. Tonia Wellons was thirty days into her role as president and CEO when COVID hit — canceling a 600-person gala, sending staff home, building a crisis response from scratch. And then, as the uncertainty stretched on, she and her board planned further out, not less. Because the plan isn't a prediction. It's a fixed point. And fixed points are most valuable when everything else is moving.What's moving right now is almost everything. In 2020, the crisis had a shape — federal resources flowing outward, community energy concentrating around visible needs. Now the disruption comes from a different direction. What Wellons calls "dispersed energy" has replaced collective momentum: people still care, but without a center of gravity, that care is very hard to organize — and very hard to sustain.Nonprofit leaders are resilient by training. But resilience and endurance are different capacities. Over ten consecutive years of crisis, the sector has been asked to sustain both, and the cumulative cost is real. Boards that aren't actively asking how to lighten that load are going to lose people — not in a single wave, but in quiet rolling exits. Some of those, Wellons is careful to note, are the right response. A thoughtful departure or sabbatical isn't failure. It's a sector populated by human beings.The same honesty shapes how she talks about the foundation-nonprofit relationship. The power dynamic is real, she says. But the way through it is relational, not structural — funders explaining why they stopped doing something, nonprofits naming the blind spots that foundations can't see from where they sit. The alignment the sector keeps reaching for will arrive person to person, or not at all.Last fiscal year, the Greater Washington Community Foundation granted approximately $70 million — a record — while donor giving and national philanthropic support both reached new highs. None of it happened because the environment got easier. It happened because the foundation had a fixed point, and a leader who understood that holding steady and standing still are not the same thing.Links & NotesRead the Insights on Purpose™ ReportThe Greater Washington Community Foundation (00:00) - Welcome to Mission Forward (01:22) - Introducing Tonia Wellons and the Greater Washington Community Foundation (08:12) - Making Room for Planning (13:52) - On Resilience (28:04) - A Spotlight on the Good

What if the defining feature of nonprofit leadership right now isn’t burnout or bravery, but a kind of double vision—an ability to stare straight at worsening conditions and still believe, perhaps stubbornly, that impact can grow?As we launch season twelve of Mission Forward, Carrie Fox sits down with Stacy Palmer (CEO of the Chronicle of Philanthropy) and Brian Fox (Chief Strategy Officer of Mission Partners) to unpack the 2026 Insights on Purpose™ Report, built from interviews and a national survey of nonprofit and foundation leaders. The numbers land with a thud: nearly everyone says the environment is harder than it was a year ago, and yet large majorities still think their organizations can increase impact over the next five years. This is not optimism in the syrupy greeting-card sense. It’s optimism as a job requirement—paired with a private ledger of worries about cash on hand, staff departures, restructuring, and the creeping sense that “resilience” is something we describe more easily than we actually feel.So this week, we look at what nonprofit and foundation leaders are really carrying right now—what they’ll say out loud, what they’ll admit in private, and why the gap between those two versions matters. This is the story of confidence and strain living in the same institutional body. About “resilience” as something everyone invokes, but fewer people can define in a way that survives contact with payroll, boards, and the calendar. About why planning feels harder when the ground won’t stop shifting—and why the answer probably isn’t a bigger plan, but a different relationship to planning altogether.If you’re leading an organization, funding one, serving on a board, or simply trying to understand why so many leaders sound calm while feeling anything but, this episode gives you a lens—and a few powerful questions worth keeping close. The report, in their telling, isn’t a stack of charts. It’s a set of voices—unfiltered—trying to say what’s happening before the sector pays for it in closures, mergers, and communities left without the organizations they rely on.Our great thanks to the Chronicle of Philanthropy for their partnership in bringing this report to life. We hope you’ll take the time to read and share it broadly. (00:00) - Welcome to Mission Forward (02:30) - The Importance of the Report (03:41) - Doing the Research (13:51) - Risks Ahead in the Demand Experience (18:39) - Foundation Optimism (21:04) - Strategic Planning (23:54) - The AI Divide (27:42) - Looking Ahead

Leaders want to bring more compassion into the culture of work, yet many wrestle with how to do it in a way that feels both authentic and respectful.The answer lies in the simple act of looking out for one another.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (01:30) - Super Human _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

When Dr. DeRionne Pollard talks about leadership, she doesn’t begin with titles or institutions. She begins with memory: a two-year-old child clapping cymbals in a community college classroom, a six-year-old sitting outside a glass-paneled door while her aunt trained to open an in-home childcare center, a young girl learning generosity from neighbors who showed love through casseroles and practicality through labeled Tupperware. These early stories might be sentimental details—but even more important: they form the foundation of a life devoted to service, community, and purpose.This week, Carrie welcomes Dr. Pollard at a moment of meaningful transition. After leading Nevada State University through a period of growth and change, she has stepped into a national role as President of the American Association of Community Colleges. The shift has asked her to reflect on the shape of her career, the communities that raised her, and what it means to lead with intention in a system that touches every corner of the country.Dr. Pollard shares how she prepared herself for the move—literally mapping out her goodbyes and thoughtful introductions on a whiteboard—and why leaving a campus was both a professional milestone and a personal test. She speaks openly about legacy, shaped in part by the loss of her mother at a young age, and how that experience continues to guide her toward work that feels both meaningful and deeply human.As she steps into this new chapter, her perspective on community colleges offers both clarity and optimism. She describes these institutions as engines of opportunity: responsive, resilient, and built to serve learners across every age, background, and ambition. Her vision for their future isn’t theoretical—it’s grounded in lived experience and in the communities that shaped her.Closing out the season, Carrie reflects on the generosity woven through this conversation. The entire arc of “hellos, goodbyes, and the space between” comes into sharper focus through Dr. Pollard’s story—one that reminds us that intention, humility, and connection can shape the work long before strategy ever appears on a page. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Twenty-one years ago, when I started my first communications firm, a mentor offered a warning I’ll never forget: “Starting a firm focused on nonprofits is bound to fail. There won’t be enough work to sustain you.”Twenty-one years later, and we’re still here.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Pete Wright has spent decades amplifying other people's voices. As a producer, he's an invisible architect of countless conversations, the one who shapes stories without telling them, who creates space for others to shine while remaining carefully out of frame. But what happens when the producer becomes the protagonist?In this episode of Mission Forward, Carrie turns the tables on her own show's producer—a role reversal that reveals something unexpected about the nature of legacy, presence, and the stories we tell ourselves about who we are.Pete's journey from behind-the-scenes collaborator to solo podcaster with "Headstone" represents more than just a podcast pivot. It's a confrontation with what he calls a "terrifying hello"—the moment when there's no net, no team, no one to blame or credit but yourself. For someone who has made a living being the essential person nobody sees, stepping into the spotlight requires a fundamental reimagining of identity.The conversation that emerges between Carrie and Pete is intimate in the way that only comes when two people who've worked together closely finally sit down to really see each other. They explore the deaths that shaped them, the hellos that changed them, and the space between where presence lives."Saying hello is an act of courage because it implies change," Pete says, getting to the heart of why so many of us struggle with transitions. Every hello promises that something about us will be different on the other side. Every goodbye demands we let go of a version of ourselves we've grown comfortable being.In an industry obsessed with personal branding and thought leadership, Pete has built a career on making other people's ideas more powerful. His new solo podcast isn't an abandonment of that philosophy but an evolution of it—using his platform to explore how ordinary people create extraordinary legacies through the simple act of being present for one another.As Pete and Carrie navigate questions about presence, legacy, and the space between hellos and goodbyes, they reveal something essential about how change actually works: it's not in the dramatic moments but in the daily practice of showing up, of choosing courage over comfort, of saying yes to the person you're becoming while honoring who you've been.Links and NotesHeadstone with Pete Wright“How to Be Remembered Without Saying a Word With Carrie Fox,” Carrie's appearance on "Headstone," July 19, 2025“After Life,” Radiolab, First Broadcast July 27, 2009 (00:00) - Welcome to Mission Forward (03:45) - The Story of Headstone (24:45) - The courage of Hello (30:01) - Enough is Enough _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.