
261: Why Your Brand Isn’t the Hero — Your Customer Is with Greg Logan
From Navigating the Customer Experience by Yanique Grant, Customer Experience Strategist, Entrepreneur
October 7, 2025 · 33 min
About this episode
In this episode, Greg Logan discusses the importance of storytelling in branding and how it connects brands with their audiences.
Send us Fan Mail Greg Logan: The Power of Storytelling – Turning Brands into Blockbusters In this episode of Navigating the Customer Experience, we are joined by Greg Logan, a global leader in brand storytelling who has spent over 30 years helping the world’s biggest brands—from Adobe and Netflix to Virgin and Qantas—connect with audiences through stories that reach both the head and the heart. With award-winning experience in advertising, television, and film, Greg has built his company, Nar...
People in this episode
Host: Yanique Grant
Guest: Greg Logan
Topics covered
- brand storytelling
- customer experience
- marketing strategies
- audience connection
- business branding
Keywords
- storytelling
- branding
- customer connection
- advertising
- business strategy
Mentioned in this episode
Organizations: Adobe, Netflix, Virgin, Qantas, Nar
More episodes of Navigating the Customer Experience
- 274 : Lead With Clarity: Burnout, Cultural Intelligence, and the Strategy Every Leader Needs with Dr. Kerrian M. Peart, PHD. · June 9, 2026 · 29 min
- 273 : Lead Forward: AI, Leadership, and the Future of Work with Jack Jendo · June 2, 2026 · 16 min
- Anniversary Episode : 10 Years, 272 Episodes, and a Lifetime of Lessons: A Mother-Daughter Conversation · May 26, 2026 · 12 min
- 272 : Show Up Scared: Networking, Resilience, and Building Real Connections with Alexandra Labarr · May 19, 2026 · 29 min
- 271 : The Human Element Behind AI-Powered Copywriting with Jon Benson · May 12, 2026 · 26 min
- 270 : AI Search Optimization & Personal Branding in the Age of AI with Jimi Gibson · May 5, 2026 · 32 min
Explore listener stats, chart rankings, contacts and more on the Navigating the Customer Experience podcast page.