S1 Ep145: The revenue cycle mistakes quietly draining your practice, with Kem Tolliver of Medical Revenue Cycle Specialists

S1 Ep145: The revenue cycle mistakes quietly draining your practice, with Kem Tolliver of Medical Revenue Cycle Specialists

From Off the Chart: A Business of Medicine Podcast by Medical Economics

April 27, 2026 · 31 min · Season 1 · Episode 145

About this episode

Kem Tolliver discusses strategic revenue cycle management to prevent financial leakage in medical practices.

Most practices manage their revenue cycle reactively — putting out fires instead of preventing them. In this episode, Kem Tolliver, FACMPE, CPC, CMOM, CEO of Medical Revenue Cycle Specialists, joins Physicians Practice Managing Editor Keith A. Reynolds to explain what a truly strategic revenue cycle work plan looks like and how to build one that aligns with your overall business goals. Sign up for the April 29 webinar for FREE: https://globalmeet.webcasts.com/starthere.jsp?ei=1757445&tp_key=0e7f653cd1 Music Credits: Groovy 90s Hip Hop Acid Jazz by Musinova - stock.adobe.com A Textbook Example by Skip Peck - stock.adobe.com Editor's note: Episode timestamps and transcript produced using AI tools. 0:00 – 0:24 | Sponsor message Copic medical liability insurance . 0:24 – 0:42 | Cold open Tolliver previews the episode's central warning: revenue leakage is a serious threat to financial stability — and it becomes more dangerous the more common it gets. 0:42 – 1:59 | Introduction Austin Littrell introduces the episode, plugs the April 29 AI webinar sponsored by Heidi Health and previews the conversation with Tolliver. 1:59 – 4:42 | What a strategic revenue cycle work plan actually…

People in this episode

Host: Keith A. Reynolds

Guest: Kem Tolliver

Topics covered

  • revenue cycle management
  • financial stability
  • business goals
  • strategic planning
  • payer friction

Keywords

  • revenue cycle
  • financial stability
  • strategic work plan
  • medical practices
  • payer friction

Sponsors

Copic medical liability insurance

Mentioned in this episode

Organizations: Medical Revenue Cycle Specialists, Heidi Health

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