Operations Unfiltered

In this week’s episode of Baltimore County Unfiltered, Zuryna is breaking down the latest county chaos — with clarity, calm, and a few receipts.📚 The library was… not library-ing this week. Fourteen part-time librarians were laid off and then rehired two days later. Staff called it confusing, the union called it dehumanizing, and the HR director stepped down in the middle of it all. Whew.🌉 Key Bridge collapse updates you need to know. New NTSB findings reveal the ship lost power multiple times because of one loose wire. And yes, even though the collapse happened in the city, Baltimore County is absolutely feeling the ripple effects — from traffic to shipping delays.🚗 Your commute isn’t crazy — it’s the infrastructure. 695 and 895 congestion? Longer drive times? Same. And reports say the rebuilt bridge may take longer than expected, so pack your patience.🎄 On a lighter note… holiday vibes are here! The Avenue at White Marsh Holiday Parade returns on December 6th — floats, lights, music, the whole festive rollout. And don’t forget the White Marsh Volunteer Fire Company Train Garden (say that five times fast). It’s open for the season and cozy as ever.✨ Episode Highlights: • The BCPL staffing shakeup (and what really went wrong) • Key Bridge collapse findings that affect your daily life • Traffic, commutes & county-wide ripple effects • Family-friendly holiday events happening this week📬 Have a story, event, or concern? DM @operationsunfiltered or @LadyZSays — your unofficial Baltimore County correspondent is listening.Special thank you to The Baltimore Banner for the stories that helped inform this episode.

In this special Mom’s Unfiltered edition, I sit down with the ultimate multitasker, Shadraila “Shay” James-Ray — mom, wife, cheer coach, braider, shirt designer, Mary Kay consultant, and PTC president. Shay shares what it’s really like to juggle all the hats, manage her family’s busy schedule, and pursue her creative passions.We talk sports mom life, competition-day chaos, the impact of NIL deals, entrepreneurship, social media marketing, and self-care strategies for moms who are trying to do it all. Whether you’re a mom, business owner, or just love a good behind-the-scenes look at balancing life, Shay’s insights and energy are not to be missed!Connect with Zuryna and Live More Agency Instagram (Zuryna): @ladyzsaysInstagram (Operations Unfiltered): @operationsunfilteredInstagram (Live More Agency): @livemoreagencyWebsite: www.livemoreagency.coConnect Shadraila James-Ray: Instagram (Shadraila): @shadrailaray Mary-Kay Site: www.marykay.com/SJames-Ray/en-US Special thank you to our episode partner: Clear Minds Consulting & Counseling (Raven Anderson)

Join me on this Mustang Meetup episode as I catch up with Chloe McBride, a fellow Stevenson University Business Communication (BizComm) alum! We reminisce about our BizComm days, influential professors, and the friendships that shaped our college experience.Chloe shares her inspiring career journey from landing multiple internships to becoming an Executive Communications Program Manager at AARP, moderating a panel with her idol Rocsi Diaz at Color Comm, and teaching as an adjunct professor. We also talk about networking, self-advocacy, and her exciting plans to launch her own communications and wedding planning business.Whether you’re a current BizComm student, a Stevenson alum, or someone interested in communications, career growth, and entrepreneurship, this episode is full of nostalgic moments, advice, and inspiration.Connect with Zuryna & Live More AgencyInstagram (Zuryna): @ladyzsaysInstagram (Operations Unfiltered): @operationsunfilteredInstagram (Live More Agency): @livemoreagencyWebsite: www.livemoreagency.coConnect with Chloe & House of Lavonne Instagram (Chloe): @chloe.commInstagram (House of Lavonne): @house.of.lavonneWebsite: www.houseoflavonne.com

When reality TV gives you lemons, or in this case, bad breath rumors, you make minty-fresh marketing magic. In this quick episode, we break down how Real Housewives of Potomac’s Stacy could turn a shady storyline into a six-figure brand moment. From launching “Fresh by Stacy” luxury mints to collaborating with dental brands, we’re talking full PR redemption arc meets product rollout.Because let’s be real — in marketing, perception is power.🎧 Tune in for a quick, funny, and strategic take on turning reality TV shade into brand gold.

In this episode of Operations Unfiltered, we’re talking fashion, community, and the art of collaboration with Terrence — co-founder of City of Gods, a culture-driven fashion brand.Terrence breaks down how City of Gods went from an idea to a movement, landing partnerships with major players like Nike and Red Bull — all while staying true to its community-first roots. We also get into his newest venture, By Any Dreams Necessary, an initiative focused on helping people merge tech, fashion, and holistic living to reach their goals.From lessons in leadership and time management to his personal health journey and work with NBA Africa, Terrence proves that success isn’t just about what you build — it’s about how you build it and who you build it with.Connect with Zuryna & Live More AgencyInstagram (Zuryna): @ladyzsaysInstagram (Operations Unfiltered): @operationsunfilteredInstagram (Live More Agency): @livemoreagencyWebsite: www.livemoreagency.coConnect with TerranceInstagram (Terrance): @acityofgods

On this special Moms Unfiltered edition of Operations Unfiltered, I’m keeping it local in Baltimore and highlighting an incredible organization that’s doing life-changing work in our city.I had the pleasure of chatting with Lauren Eaton, the new Executive Director of Itineris, a nonprofit dedicated to supporting autistic adults in living full and meaningful lives. Lauren walked me through her journey from Senior Director of Operations to leading the entire organization, and she gave us a behind-the-scenes look at what a “day in the life” really looks like as an executive director and mom.We talk about:How she balances early mornings, motherhood, and leadership.The “same but different” shift from operations to executive director.Why people and connection are at the heart of Itineris’ mission.How nonprofits like Itineris are shaping Baltimore in powerful ways.This conversation is a reminder that moms wear so many hats and sometimes that includes changing lives through leadership, service, and advocacy. If you’ve ever wondered what it looks like to juggle family, career, and community impact, this episode will leave you inspired.✨ Connect with Zuryna & Live More Agency Instagram (Zuryna): @ladyzsays Instagram (Operations Unfiltered): @operationsunfiltered Instagram (Live More Agency): @livemoreagency Website: www.livemoreagency.co✨ Connect with Itineris Website: www.itinerisbaltimore.org Instagram: @itinerisbaltimore Facebook: Itineris Baltimore LinkedIn: Itineris, Inc.

This week on Operations Unfiltered, we’re doing a “lessons learned” review, project management style.In What’s Going Well, we celebrate Taylor Swift’s New Heights move into podcasting, Beyoncé’s Emmy win and brand mastery, and Chris Brown’s Breezy Bowl, a masterclass in long-term elite craftsmanship.In Areas for Improvement, we break down American Eagle’s “good genes” moment with Sydney Sweeney and how brand language can make or break a campaign, plus Southwest Airlines’ shift from standout to “just another airline” after introducing bag fees.You’ll also hear my recommendations for how these brands can course-correct, reclaim their edge, and reconnect with their audiences.Follow along on Instagram @operationsunfiltered and @ladyzsays.

Welcome to the first episode of Moms Unfiltered, where we spotlight the women managing motherhood, leadership, and life with intention.In this kickoff conversation, I’m joined by Kanika Watson—leadership coach, strategist, and my former manager turned mentor. We met at Johns Hopkins Carey Business School, and today we’re talking about the real behind-the-scenes of building a life and business led by faith.We dive into:How a government layoff became divine redirectionWhat “soft CEO life” really meansThe difference between surviving and thriving in leadershipWhy authenticity matters more than always being strongKanika keeps it honest, faith-filled, and full of practical gems for anyone navigating career transitions or motherhood while chasing big dreams.Follow Zuryna (@LadyZSays) and (@OperationsUnfiltered)Connect with Kanika online at kanikawatson.com