PAC Access Summit Preview: Discussing Access Strategy and Analytics with Emory Healthcare Leaders

About this episode

The episode previews the PAC Access Summit with Emory Healthcare leaders discussing strategies for improving patient access.

Collaboration is the engine of innovation in healthcare access, and nowhere is that spirit stronger than at the upcoming PAC Access Summit , a two-day event co-hosted by Emory Healthcare on October 13–14. In this episode of All Access Pass , host Chris Profeta sits down with three Emory leaders who will be presenting at the Summit: Kelsey Thomas, Director of Program Development in Patient Access; Nick Woodbury, Assistant Director of Capacity Management in Patient Access; and Josiah Thomasson, Senior Manager of Data Foundations & Engineering. Together, they offer a preview of their sessions and share how Emory is advancing access through program development, capacity management, and data innovation. From building frameworks that support frontline teams to leveraging system solutions and analytics for smarter decisions, this conversation highlights the interdisciplinary work driving access transformation. Whether you’re preparing to attend the Summit or looking for fresh ideas to bring back to your own organization, you’ll gain insights into how Emory Healthcare is helping to shape the future of patient access.

People in this episode

Host: Chris Profeta

Guests: Kelsey Thomas, Nick Woodbury, Josiah Thomasson

Topics covered

• healthcare access
• innovation
• data analytics
• program development
• capacity management

Keywords

• healthcare
• access strategy
• analytics
• Emory Healthcare
• patient access
• innovation
• capacity management

Mentioned in this episode

Organizations: Emory Healthcare

More episodes of PAC's All Access Pass Podcast

• Access in the Wild: Conversations from the Future of Access · May 26, 2026 · 19 min
• Spotlight on OSU Wexner Medical Center: Clarity is Everything · April 15, 2026 · 29 min
• The Rise of Ambulatory Capacity Management · March 15, 2026 · 31 min
• Seeing Access Through a Shared Lens: Using the Patient Access Collaborative's Group Assessment to Understand the Current State · February 15, 2026 · 38 min
• From Cost Center to Value Engine: Reframing Patient Access as Enterprise Strategy · January 15, 2026 · 31 min
• The Future of Scheduling in the Age of Artificial Intelligence · December 15, 2025 · 36 min