
Timely Access in Oncology: Lessons from Cancer Care
From PAC's All Access Pass Podcast by Elizabeth Woodcock
October 20, 2025 · 36 min · Season 1 · Episode 35
About this episode
This episode discusses how leading cancer programs are redefining timely access in oncology care.
Behind every oncology referral is a patient—and a family—waiting, hoping, and depending on the system to move fast. In this episode, host Dr. Elizabeth Woodcock, Executive Director of the Patient Access Collaborative, is joined by three oncology access leaders: Kristen Thatcher of The James at Ohio State University, Jennifer Kennedy-Stovall of Duke Cancer Institute, and Kate Healy-Levine of Memorial Sloan Kettering Cancer Center. Together, they explore how leading cancer programs are redefining timely access—balancing urgency with empathy, operational efficiency with equity, and data with culture. Tune in to hear how these systems are tackling workforce constraints, leveraging APPs, and redesigning scheduling models to ensure that every patient receives the right care, at the right time. Topics include culture and urgency in access, diagnostic and APP models, template standardization, financial navigation, and equity in oncology care.
People in this episode
Host: Elizabeth Woodcock
Guests: Kristen Thatcher, Jennifer Kennedy-Stovall, Kate Healy-Levine
Topics covered
- timely access in oncology
- patient care
- operational efficiency
- equity in healthcare
- workforce constraints
- scheduling models
Keywords
- oncology
- patient access
- cancer care
- APP models
- scheduling
- equity
- diagnostic models
Mentioned in this episode
Organizations: The James at Ohio State University, Duke Cancer Institute, Memorial Sloan Kettering Cancer Center
More episodes of PAC's All Access Pass Podcast
- Access in the Wild: Conversations from the Future of Access · May 26, 2026 · 19 min
- Spotlight on OSU Wexner Medical Center: Clarity is Everything · April 15, 2026 · 29 min
- The Rise of Ambulatory Capacity Management · March 15, 2026 · 31 min
- Seeing Access Through a Shared Lens: Using the Patient Access Collaborative's Group Assessment to Understand the Current State · February 15, 2026 · 38 min
- From Cost Center to Value Engine: Reframing Patient Access as Enterprise Strategy · January 15, 2026 · 31 min
- The Future of Scheduling in the Age of Artificial Intelligence · December 15, 2025 · 36 min
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