Press One for NICE’s Massive Moment

Press One for NICE’s Massive Moment

From Press One Podcast by sclemonds

September 12, 2025 · 26 min · Episode 35

About this episode

The episode discusses significant developments in the customer experience sector and highlights NICE's leadership in the industry.

In this episode of the Press One Podcast, host Steven Clemonds discusses significant developments in the customer experience sector, including the launch of the iPhone 17, a major donation to the University of Illinois, and the acquisition of Cognigy by NiCE. He highlights the importance of these events for both the tech industry and customer experience, emphasizing NICE's leadership in the Gartner Magic Quadrant. The episode concludes with a positive outlook for the future of NICE and its customers.

People in this episode

Host: Steven Clemonds

Topics covered

  • customer experience
  • technology
  • acquisitions
  • iPhone launch
  • higher education
  • business outlook

Keywords

  • customer experience
  • NICE
  • Cognigy
  • iPhone 17
  • Gartner
  • University of Illinois
  • business
  • technology

Mentioned in this episode

Organizations: NiCE, Cognigy, University of Illinois, Gartner

Products: iPhone 17

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