Episode 32: How to Know You’re Winning with AI
From Process Transformers by SAP SE
October 14, 2025 · 37 min · Episode 32
About this episode
This episode discusses how to effectively measure success with AI and build an AI-fluent workforce.
How do you know you’re truly winning with AI? In this episode, Lukas Egger and Charlene Li share how to build an AI‑fluent workforce, prioritize with the double‑S (size and speed to value), and balance customer impact, internal efficiency, and reinvention. Learn to triage pilots, collect minimally viable data for fast decisions, and set incentives that reward deployment speed over perfection. See how embedding AI in quarterly reviews, cross‑functional learning, and an 18‑month rolling plan create adaptability. With solid examples from the industry, this episode gives you the steps to turn ambition into action. Guest: Charlene Li Keynote Speaker & Strategic Advisor For the past three decades, Charlene has been helping people see the future and thrive through disruption. She has advised executives and boards to recognize the vital truth that companies can’t simply innovate in order to stay competitive. They must transform. As a sought-after expert on disruptive transformation, leadership, customer experience, and the future of work, Charlene has worked with hundreds of organizations—ranging from Adobe to Southwest Airlines and 14 of the Dow Jones Industrial 30 companies—to…
People in this episode
Host: Lukas Egger
Guest: Charlene Li
Topics covered
- AI implementation
- workforce development
- customer impact
- internal efficiency
- disruptive transformation
- strategic planning
Keywords
- AI
- workforce
- customer impact
- efficiency
- transformation
- data-driven decisions
- strategic planning
Mentioned in this episode
Organizations: SAP SE, Adobe, Southwest Airlines, Dow Jones Industrial 30
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- Episode 34: Narrative Intelligence: How Storytelling Shapes AI & Transformation · November 11, 2025 · 43 min
- Episode 33: Redesigning Work for the Age of AI · October 21, 2025 · 38 min
- Unplugged Episode 05: New Technologies, New Boundaries · October 10, 2025 · 10 min
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