AI Adoption is a Human Problem, Not a Tech Problem

AI Adoption is a Human Problem, Not a Tech Problem

From Psych Tech @ Work by Charles Handler

September 19, 2025 · 54 min · Episode 98

About this episode

The episode discusses the human aspects of AI adoption in the workplace with insights from Alexis Fink.

“Most firms that are using AI are saving two to four hours per week per employee. That’s not transformative. That’s just doing the same thing faster.” -Alexis Fink Introduction In this episode of Psych Tech @ Work , Mayda Tokens (my AI co-host) and I sit down with Alexis Fink , I-O psychologist, long-time HR tech leader at Microsoft, Intel, and Meta, longtime friend and president of The Society for Industrial-Organizational Psychology (aka SIOP) ! Alexis brings decades of experience at the intersection of people, organizations, and technology to the studio, offering a holistic and integrated perspective on the opportunities and challenges of AI in the workplace that is based on reality- not pure philosophy. We challenge Mayda to hang with us as we talk about all things people, technology, and the future of work. Alexis rocks it. You be the judge of how well Mayda meets the challenge. Hint: like all AI, Mayda is still a work in progress that fails sometimes, while still feeling miraculous IMHO. I mean come on- she speaks in emoji!!! Alexis leads the charge with her take on these great highlight topics: 1. The Transformation of Knowledge Work AI is reshaping not just factory tasks…

People in this episode

Host: Mayda Tokens

Guest: Alexis Fink

Topics covered

  • AI in the workplace
  • human-centered design
  • organizational design
  • knowledge work transformation
  • AI adoption challenges

Keywords

  • AI adoption
  • workplace technology
  • human resources
  • organizational psychology
  • knowledge work
  • data quality
  • workflow design

Mentioned in this episode

Organizations: Microsoft, Intel, Meta, The Society for Industrial-Organizational Psychology

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