
106. Restoring Broken Trust when the Stakes are High
From Responsible Leaders - Healthy Cultures by Tobias Sturesson, Heart Management
September 11, 2025 · 38 min
About this episode
Tobias Sturesson discusses the importance of restoring trust in organizations amidst high-stakes challenges.
Tobias Sturesson kicks off a new season of Leading Transformation Change with co-host Andreas Almlöf. Building on insights from his work with global leaders and his acclaimed book You Can Culture , Tobias unpacks the game-changing role of repairing trust inside organizations. Tune in to hear practical strategies for leaders navigating crises, high-pressure environments and everyday cultural tensions… at a time when AI, regulatory upheaval and shifting values are rewriting the rules of leadership. In this episode, we explore: (05:15) Navigating change with AI, values and DEI (11:19) Why trust is leadership’s most valuable capital (13:22) Accountability and cultural reform in leadership (17:58) How regret can drive real growth (20:45) Building customer trust through openness (23:02) How culture and design shape accountability (29:42) Why unaddressed issues create distrust (32:38) Steps to repair harm and rebuild trust (34:39) Owning responsibility through vulnerability Links mentioned: The Power of Trust – Book The Power of Regret – Book Listen to Daniel Pink: Unlocking the Power of Regret ‘You Can Culture: Transformative Leadership Habits for a Thriving Workplace, Positive Impact…
People in this episode
Host: Tobias Sturesson
Guest: Andreas Almlöf
Topics covered
- trust repair
- leadership
- organizational culture
- AI impact
- accountability
- cultural tensions
Keywords
- trust
- leadership
- organizational culture
- AI
- accountability
- cultural reform
- vulnerability
- customer trust
- regret
- DEI
Mentioned in this episode
Books & works: You Can Culture, The Power of Trust, The Power of Regret
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