Building products for your colleagues
From Roadmap by Autotrader
August 27, 2025 · 36 min · Season 7 · Episode 10
About this episode
The episode explores the challenges and creativity involved in designing products for colleagues within a team.
Ever wondered what it takes to design products for the toughest customers - your own colleagues? In this episode, Pete dives into Service Design with Maggie and Paul from the CX team. From balancing user feedback to managing expectations, Maggie and Paul share what colleagues really need, lessons learned, and the unique creativity required to build solutions that work for your team.
People in this episode
Host: Pete
Guests: Maggie, Paul
Topics covered
- Service Design
- user feedback
- team solutions
- product design
- colleague needs
Keywords
- Service Design
- user feedback
- product design
- team collaboration
- colleague needs
Mentioned in this episode
Organizations: CX team
More episodes of Roadmap
- Product & Technology: The Eras Tour · December 10, 2025 · 36 min
- Checks: Transforming Testing at Autotrader · December 4, 2025 · 34 min
- How to win with experimentation · November 26, 2025 · 43 min
- An Academic Adventure in A/B Testing · November 19, 2025 · 30 min
- Farewell to First Street · November 12, 2025 · 36 min
- Learnings from founding an online product bootcamp · September 10, 2025 · 38 min
Explore listener stats, chart rankings, contacts and more on the Roadmap podcast page.