Automating Customer Support Without Sounding Like a Chatbot

About this episode

The episode discusses automating customer support for small businesses using specific tools.

Today I want to walk through how to automate the customer support side of a small business using three tools. Claude, Make, and Gmail. By the end of this you'll know how to set things up so incoming emails get triaged by urgency automatically, the common questions get personalized replies drafted for you, and anything that actually needs a human gets flagged so you don't miss it. Get help here >> ⁠ https://wilwaldon.com ⁠ Join our business automation community >> ⁠ https://www.skool.com/ai-and-automation-3750 ⁠

People in this episode

Host: Wil Waldon

Topics covered

• customer support
• automation
• small business
• email management
• AI tools

Keywords

• customer support
• automation
• Claude
• Make
• Gmail
• email triage
• AI

Mentioned in this episode

Organizations: Stage Zero Studio, Skool

Products: Claude, Make, Gmail

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