#124: The Credentialing Mistakes Costing Clinics Thousands (Ft. Summer Pittman)
From Strata Studios by StrataPT
March 17, 2026 · 30 min · Episode 126
About this episode
Summer Pittman discusses the costly credentialing mistakes that clinics often overlook.
This week on Strata Stories , Summer Pittman, a RCM Success Specialist, talks about one of the most overlooked revenue risks in rehab practices: credentialing. It sounds administrative. But the mistakes are expensive. Highlights from episode: • Clinics often start seeing patients before a confirmed payer effective date • Some insurers won’t retroactively credential, leaving entire plans of care unpaid • Missing welcome letters or documentation makes denials nearly impossible to appeal • New locations and new providers are frequent credentialing blind spots • Many practices sign payer contracts without fully understanding the fee schedule they're agreeing to • Going in-network with every payer isn’t always the smartest strategy If you’re opening a clinic, adding providers, or expanding locations, this episode is a great reminder that credentialing isn’t a checkbox. It’s revenue protection. If you'd like to learn more about how Strata’s Billing and EMR platform helps rehab clinics prevent denials and increase profitability , visit stratapt.com and book a demo with our team. If you have any questions, send us a note hello@stratapt.com.
People in this episode
Host: StrataPT
Guest: Summer Pittman
Topics covered
- credentialing
- revenue risks
- rehab practices
- insurance
- clinic management
- denials
- profitability
Keywords
- credentialing mistakes
- rehab clinics
- revenue protection
- insurance credentialing
- denial management
- payer contracts
- effective date
Mentioned in this episode
Organizations: StrataPT, Strata, RCM, EMR, stratapt.com, hello@stratapt.com
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