Ep. 73: How Social Intelligence Changes Higher Ed Marketing

Ep. 73: How Social Intelligence Changes Higher Ed Marketing

From Talking Tactics by Dayana Kibilds, Safaniya Stevenson

April 28, 2026 · 52 min · Episode 73

About this episode

This episode discusses how higher education marketing can benefit from social intelligence and real-time data analysis.

Social media managers have been saying it for years: the comments section knows all. In this episode, Safaniya Stevenson sits down with Brittany Hennessy of Sprout Social to unpack why higher ed teams need to stop treating social like a content calendar and start using it as a real-time intelligence engine. From enrollment trends and student sentiment to campus reputation and revenue opportunities, they explore how universities can turn online chatter into smarter decisions. If your institution is still measuring success by likes and impressions alone, this conversation might just change the way you see social forever.

People in this episode

Host: Safaniya Stevenson

Guest: Brittany Hennessy

Topics covered

  • higher education
  • social media marketing
  • real-time intelligence
  • enrollment trends
  • student sentiment
  • campus reputation

Keywords

  • social media
  • higher education
  • marketing
  • intelligence engine
  • enrollment
  • student sentiment
  • campus reputation

Mentioned in this episode

Organizations: Sprout Social

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