CXWeekly Update | AI's Impact On Customer & Employee Experience

About this episode

This episode discusses the impact of AI on customer and employee experience, along with emerging trends in sales and support.

Hey CX Nation, In this CXWeekly Update episode #277 we walk through ideas, goals & CTAs the team at CXC has been focused on, not only internally but from the learnings we're being exposed to from clients & strategic partners on a regular basis. In this episode we walk through a few emerging trends around how AI is impacting the future of Sales, CX, Customer Success & Support + the future of work. Thanks to our friends at GoTo, Intercom & TriNet for supplying some ...

Topics covered

• AI
• Customer Experience
• Employee Experience
• Sales
• Customer Success
• Support
• Future of Work

Keywords

• CX
• AI trends
• customer experience
• employee experience

Mentioned in this episode

Products: Intercom, TriNet, GoTo

Books & works: CXWeekly Update

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