Reality Bytes Is BACK: ft. Marc Petter on the Future of IT Jobs

Reality Bytes Is BACK: ft. Marc Petter on the Future of IT Jobs

From The DEX Show: A Show for IT Change Makers by Nexthink

April 1, 2026 · 33 min

About this episode

The episode discusses the future of IT jobs and the impact of AI on roles and workflows.

Reality Bytes is back—and this time, we’re diving straight into the future of IT jobs. Tom, Oriana, and Dina are joined by Marc Petter (Senior Product Manager, Nexthink) to explore how AI is reshaping roles, workflows, and career paths. From automating repetitive tasks to the rise of AI agents handling entire processes, the conversation tackles what’s changing, what still requires a human touch, and how IT professionals can stay ahead. They unpack the difference between what can vs. should be automated, and what the new IT career ladder might look like in an AI-driven world. Learn more about Nexthink Spark, the personal IT agent for every employee, here

People in this episode

Hosts: Tom, Oriana, Dina

Guest: Marc Petter

Topics covered

  • future of IT jobs
  • AI in IT
  • automation
  • career paths
  • IT professionals
  • AI agents

Keywords

  • IT jobs
  • AI
  • automation
  • career ladder
  • Nexthink Spark
  • IT professionals

Mentioned in this episode

Organizations: Nexthink

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