About this episode

Luigi Ferri discusses the reasons behind the failure of fintech strategy execution despite Agile methodologies.

Broken Transmission: Why Agile Fintechs Miss Strategy | In this episode of The ITSM Practice Podcast, Luigi Ferri explains why fintech strategy execution fails despite Agile delivery, strong squads, and constant releases. Learn how fragmented ownership, poor prioritization, and disconnected KPIs create operational misalignment, reducing business outcomes and authorization rate performance. In this episode, we answer to: Why do Agile fintech teams fail to execute business strategy effectively? How does fragmented ownership impact authorization rate improvement initiatives? Why do operational priorities override strategic portfolio management in fintech organizations? Resources Mentioned in this Episode: Project Management Institute, whitepaper "The High Cost of Low Performance 2014", link https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/pulse-of-the-profession-2014.pdf University of Salford - Manchester, Abdallah M. Salameh, document "A Heterogeneous Approach to Agile Tailoring", link https://salford-repository.worktribe.com/OutputFile/1487893 Institute of Project Management website, article "The Emerging Importance of…

People in this episode

Host: Luigi Ferri

Topics covered

• fintech strategy
• Agile delivery
• operational misalignment
• business outcomes
• authorization rate performance
• fragmented ownership
• strategic portfolio management

Keywords

• fintech
• Agile
• strategy execution
• operational priorities
• business strategy
• KPI
• authorization rate

Mentioned in this episode

Organizations: Project Management Institute, University of Salford - Manchester, Institute of Project Management, McKinsey & Company

Books & works: The High Cost of Low Performance 2014, A Heterogeneous Approach to Agile Tailoring, The Emerging Importance of Benefits Realisation, Don’t cancel or coddle at-risk capital projects—challenge them

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