The Podcast by KevinMD

A patient arrives already sure of what is wrong with them. The words they use came from somewhere else. Alan P. Feren is a retired surgeon, health care consultant, and patient advocate. This episode is based on his article "Clinical authorship: the missing principle in medical AI," published on KevinMD. He walks through the three points where artificial intelligence enters a visit: the patient shaping their story beforehand, the clinician leaning on decision support, and the ambient tool interpreting it after. No single step is reckless, he says, and that is the problem, because a diagnosis can travel from encounter to encounter with no one standing behind it. You will hear the questions he asks patients about what fits their experience and what does not, why an ambient note is an interpretation rather than a transcript, and why he puts actual intelligence first. If you sign notes you did not write, this conversation will change what you check first. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

Surgical training still runs on the model it did decades ago. Everything around it has changed. Danny Goel walks you through what that mismatch costs. He is an orthopedic surgeon, and this episode is based on his article "In 2026, the surgical backlog has a training bottleneck," published on KevinMD. You will hear why he counts surgeons themselves as a constraint on capacity, alongside operating rooms, beds, and funding, once residents have shorter hours in the hospital, operating rooms are under pressure to be efficient, and cases move to outpatient centers. He explains why cadaver labs, single-purpose simulators, and industry-funded courses have not closed the gap, and why graduates now add fellowship years on top of residency. He describes the simulation company he co-founded, which puts residents in a virtual operating room where mistakes carry no cost. He also tells patients exactly what to ask a surgeon. Stay to the end for his warning that exposure is not competence. This episode is brought to you by ModMed. Welcome to your new AI-Powered Practice from ModMed. We're transforming specialty care by embedding AI Assistants across your entire workflow. Our all-in-one platform of EHR, patient engagement, practice management, and RCM helps reduce repetitive work while keeping you firmly in control. Trained on de-identified data from nearly a billion patient encounters, this isn't just smarter software. It's a new way of working for specialty medicine, more efficient and more connected to the patient experience. Start building your AI-Powered Practice at modmed.com. VISIT SPONSOR → https://www.modmed.com/ SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

Most patients called difficult have a reason nobody has asked about. Every chart carries labels, and the labels rarely carry the person. Stella Awua-Larbi is a nephrologist who has practiced in the Chicago suburbs for more than 15 years. This episode is based on her article "The person behind the diagnosis every chart hides," published on KevinMD. You will hear how one young patient, labeled noncompliant and difficult, changed the way she reads a chart, and why a patient days out from surgery refused to walk the hallway. You will hear why she treats social history as seriously as the history of present illness, and how asking why usually takes no extra time at all. You will also hear why she separates ordinary fatigue from disliking the work you do. Press play for the two questions she asks when a patient is labeled noncompliant, and what patients say when someone finally asks. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

Only 4 in 10 caregivers say a doctor asked how the patient prefers to communicate. The patients who cannot answer often have the most to report. Chris Ross is a speech-language pathologist and school administrator. This episode is based on her article "Communication access is a patient safety issue," published on KevinMD. She spent 35 years giving nonverbal children a way to be understood, then woke from 12 days on ECMO with a tracheostomy and no way to say anything herself. You will hear what she tried when nobody on the unit knew sign language, what a respiratory therapist tore off a Kleenex box to give her, and why she still wonders whether a communication board would have eased her delirium. You will also hear about the chest tightness she could not report, what her hospital now hangs outside every room, and what she wants clinicians to ask a patient who communicates differently. Press play for what a patient on a ventilator is trying to tell you, and the free tool that lets them. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

An emergency physician bought a new iPad and found 53 phone numbers he had forgotten were there. Each one was a family he put on a video call to say goodbye before he intubated their loved one. Howie Mell is an emergency physician with a master's degree in public health. This episode is based on his article "COVID trauma in emergency physicians can surface suddenly," published on KevinMD. You will hear why he says he never wanted to be thanked for the work but did not expect to be attacked over it. He explains why he wants the word burnout retired, what he believes physicians are actually carrying, and why he never expected anyone else to say me too. He also describes what happened when he published the piece and his inbox filled with colleagues telling him their own version. He closes with the three things he tells physicians who have been carrying this in silence, starting with what to call it. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

The lab says the potassium is critically low. You walk in, and the patient looks completely fine. Duane Penshorn is an emergency physician and author. This episode is based on his article "Automation bias is the new medical error," published on KevinMD. He explains that automation bias got its name from studies of airline pilots, who had seen an alert be correct so many times that they stopped checking whether this one was. You will hear why point-of-care machines never answer "I don't know," and why most errors trace to how the sample was handled rather than to the machine. One clumped platelet count sent a child to the hospital for nothing. He is direct about the fix. If the number does not fit the patient in front of you, order it again, and say so out loud to the radiologist when the scan does not fit either. If you have ever scanned a result for the red flags and moved on, this conversation will make you look twice. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

Someone you love says they are fine. They still eat, they still go to work, and no one asks a second time. Nneka Oluoha is an internal medicine physician and the author of a novel about a Nigerian immigrant living with depression. This episode is based on her article "The signs of depression a husband almost missed," published on KevinMD. She explains why depression is an illness the entire family carries, and why the people around someone are left with challenges of their own. You will hear why she believes therapy belongs to men and to children, and where the pressure to look strong begins. She found the same stigma in the United States that she grew up around in Nigeria. Her answer is not complicated: more honest conversations, and a willingness to sit and listen when someone cannot say what is wrong. If someone close to you keeps insisting nothing is wrong, this conversation will change what you listen for. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

A trauma surgeon spent two decades on call for the worst nights of other people's lives. Then he ran his hospital's pandemic response. Then he could not function. Jeremy Heffner is a trauma surgeon, speaker, and author. This episode is based on his article "Why frontline health care workers get no mental support," published on KevinMD. You will hear how compartmentalizing one case after another works until it does not, and why he was told the system had nothing for him until he was in acute crisis. He describes what he learned about how a board treats a physician who asks for help voluntarily, and the therapy that finally let him talk about a case he had blocked out for years. He explains why untreated trauma often shows up as anger that colleagues read as a character problem. Press play for a direct account of what frontline exposure did to one surgeon, and what he thinks health care owes the people working its front line. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

Women physicians are walking away from practice in their forties, and not because they stopped loving the work. Dawn Sears is a gastroenterologist of 25 years and the founder of GutGirlMD Consulting, where she coaches physicians and runs Women in Medicine groups. This episode is based on her article "10 ways to keep women physicians from leaving," published on KevinMD. You will hear why the job asks women to carry patient care, child rearing, and elder care at the same time, how the patient portal routes them 25 percent more messages than male physicians in the same practice, and what has genuinely improved over the last decade. Dawn walks through fixes she has watched work, from half call and half weekends for the first six months after a baby to a handful of extra days off for screenings and staff support to triage the inbox. She also shows you how to ask, using a hostage negotiator's playbook and the reframe that brings a skeptical colleague back to the table. Partner with me on the KevinMD platform. With over three million monthly readers and half a million social media followers, I give you direct access to the doctors and patients who matter most. Whether you need a sponsored article, email campaign, video interview, or a spot right here on the podcast, I offer the trusted space your brand deserves to be heard. Let's work together to tell your story. PARTNER WITH KEVINMD → https://kevinmd.com/influencer SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

Fear of AI is not the problem. Refusing to test it is. Eric Jennings, a board-certified, fellowship-trained ophthalmologist and the senior medical director of ophthalmology at ModMed, argues that hesitancy about AI is a protective clinical instinct, and that the right response is the one physicians are already trained to use: appraise it the way you would appraise a new drug or a new procedure. You will hear the line he draws between cautious skepticism, which asks to see the validation data, and paralysis, which demands a guarantee no technology can give. Eric explains how to read a vendor's training set the way you would read the N on a clinical trial, using the pneumonia algorithm that scored about 93 percent in the lab and then failed in clinic because it had learned to recognize portable X-ray machines rather than pneumonia. He lays out the guardrails to put in place on week one of a pilot, the human and technical signs that a practice moved too fast, and why the administrative side of the office, not the chart, is the safest place to start. This episode is brought to you by ModMed. Find out more at modmed.com. Press play to hear why he believes AI will arrive as an integrated ecosystem rather than one more bolted-on tool, and why the doctors who use it will replace the doctors who refuse it. VISIT SPONSOR → https://www.modmed.com/ SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

A car shows up when you click a button and groceries arrive by tonight, but a doctor's appointment takes weeks. Payam Zamani started MY DR NOW while he was still a resident, in a clinic of twelve hundred square feet, and now runs more than eighty of them as founder and chief executive officer. This episode is based on his article "Primary care access is the real problem, not the system," published on KevinMD. You will hear why he says the eight to five scheduled visit exists for the clinic's predictability, not the patient's life, and what changed when his clinics began taking walk-ins every day. He explains how prior authorizations, refills and paperwork were pulled out of the exam room and centralized, and why that made recruiting easier once providers moved to three longer days. He also says the systems copying his extended hours still fail, because the culture was never behind it. You will hear who he counts as his real competition, and why he says the answer is not always more technology. This episode is brought to you by ModMed. Welcome to your new AI-Powered Practice from ModMed. We're transforming specialty care by embedding AI Assistants across your entire workflow. Our all-in-one platform of EHR, patient engagement, practice management, and RCM helps reduce repetitive work while keeping you firmly in control. Trained on de-identified data from nearly a billion patient encounters, this isn't just smarter software. It's a new way of working for specialty medicine, more efficient and more connected to the patient experience. Start building your AI-Powered Practice at modmed.com. VISIT SPONSOR → https://www.modmed.com/ SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

A patient came in with weight gain nobody could explain. Every test came back fine. Shiv K. Goel is a board-certified internal medicine and functional medicine physician. This episode is based on his article "How relationships affect health, seen from the exam room," published on KevinMD. He treats the people in a patient's life as part of the same picture as sleep, alcohol, and diet. A difficult supervisor and plain loneliness count as stress the way a marriage does. He is careful to say that a hard relationship does not cause disease. It changes the load the body is carrying, and that load shows up physically. You will hear what he rules out first: thyroid disease, anemia, diabetes, and sleep apnea. You will also hear what a flat cortisol curve tells him about long-running stress, and the questions he asks when nothing turns up. He is not a marriage counselor, and that referral belongs to someone else. He closes with two questions, one for physicians and one for everyone else. This episode is brought to you by ModMed. Welcome to your new AI-Powered Practice from ModMed. We're transforming specialty care by embedding AI Assistants across your entire workflow. Our all-in-one platform of EHR, patient engagement, practice management, and RCM helps reduce repetitive work while keeping you firmly in control. Trained on de-identified data from nearly a billion patient encounters, this isn't just smarter software. It's a new way of working for specialty medicine, more efficient and more connected to the patient experience. Start building your AI-Powered Practice at modmed.com. VISIT SPONSOR → https://www.modmed.com/ SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

An eye surgeon who used to see forty patients a day now sees one to three in a morning, and he has no staff. Oren Fass, a board-certified ophthalmologist and cataract surgeon, has been an employed physician, a practice owner, and an owner who sold to private equity, and he now runs a solo micro practice. This episode is based on his article "The hidden variable in the physician burnout debate," published on KevinMD. You will hear how his agents read incoming faxes, start the scheduling, and apply his billing rules, and why he says this was not feasible three years ago. He is direct about why doctors feel stuck, from the six to twelve month timelines on licenses and insurance panels to the second shift of charting that starts at six in the evening. He also argues that ownership and creativity are the two bets worth making now, and that the salaried job may be the riskier one. You will hear where he thinks the model fits, and where it does not. This episode is brought to you by ModMed. Welcome to your new AI-Powered Practice from ModMed. We're transforming specialty care by embedding AI Assistants across your entire workflow. Our all-in-one platform of EHR, patient engagement, practice management, and RCM helps reduce repetitive work while keeping you firmly in control. Trained on de-identified data from nearly a billion patient encounters, this isn't just smarter software. It's a new way of working for specialty medicine, more efficient and more connected to the patient experience. Start building your AI-Powered Practice at modmed.com. VISIT SPONSOR → https://www.modmed.com/ SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast