Who do you trust?

Who do you trust?

From The Shift Control Sales Podcast by Shift Control

July 29, 2025 · 12 min

About this episode

The episode discusses the trust placed in AI tools for sales and the importance of verifying the information they provide.

Having invited guests over last week, I found myself without some key ingredients for a vegetarian dish I had planned to make. Taking the list of ingredients I challenged CHAT GPT to create a recipe for a similar meal - and it did. At no point did I question the recipe and it made me realise how much trust I have placed in this technology in such a short space of time. Research suggests that almost 60% of people in sales believe that AI tools sometimes provide inaccurate or misleading information. The big question to sales leaders becomes are you constantly regulating the veracity and quality of the information used by your sales people (and lets face it, yourselves)? If not giving you a competitive edge just yet, AI has given you the chance to reclaim some of your time each day - if you are not integrating AI in your sales function you are missing out. If you haven't given your team the authority to use AI, work on the basis that they are already taking some short cuts - you need to make sure if those short cuts aren't going to case long term damage.

Topics covered

  • trust
  • AI in sales
  • information accuracy
  • sales leadership

Keywords

  • AI tools
  • sales function
  • competitive edge
  • information quality

Mentioned in this episode

Products: CHAT GPT

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