How to Make Design Visible in a Numbers-First Organisation

About this episode

Gerry discusses how to effectively communicate design value in a metrics-driven organization.

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ The metrics-driven leader isn't your enemy — but they might be your biggest unlock. Gerry shares a practical approach to translating qualitative insights into the language of KPIs, OKRs, and cost savings, and why winning over this type of leader can amplify your impact across the whole organisation. ________________________ BRING THIS IS HCD INTO YOUR ORGANISATION → Train my organisation https://www.thisishcd.com/training → Video Courses https://www.thisishcd.com/courses → Private Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/circle-community → Gerry's consultancy (Service Design and Design Research) https://humana.design/ ________________________ BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this → FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion https://www.thisishcd.com/learning/introduction-to-journey-management → Discover & Connect with others https://www.thisishcd.com/directory →…

People in this episode

Host: Gerry Scullion

Topics covered

• design
• metrics
• leadership
• human-centered design

Keywords

• KPI
• OKR
• cost savings
• qualitative insights

Mentioned in this episode

Products: Introduction to Journey Management course, Designing for Social Impact with Service Design

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