Best Of | Build Team Trust by Valuing Different Strengths

Best Of | Build Team Trust by Valuing Different Strengths

From Thriving Leaders Podcast by Claire Gray

August 10, 2026 · 8 min

About this episode

The episode discusses how leaders can build team trust by understanding and valuing different working styles and strengths.

How can leaders build team trust when people think, communicate and work differently? Understanding different working styles helps teams turn potential friction into stronger performance. In this Best Of conversation, I speak with Claire de Carteret from Gallup about the relationship between strengths, leadership bias and trust within teams. Claire shares the example of a fast-paced leader who unconsciously judged candidates according to how quickly they walked and spoke. Recognising this bias helped her appreciate what a slower, more deliberative person could bring to the team, including deeper analysis and greater awareness of risk. In this Best Of, we discuss: - Why different working styles can create tension in teams - How a leader’s strengths can become a source of bias - Why cognitive diversity makes teams stronger - How to identify complementary strengths and partnerships - Why strengths-based leadership makes difficult conversations easier - Why focusing on strengths does not mean ignoring weaknesses Claire de Carteret is a leadership expert from Gallup. In this conversation, she shares practical insights into strengths-based leadership and how leaders can get the best…

People in this episode

Host: Claire Gray

Guest: Claire de Carteret

Topics covered

  • team trust
  • working styles
  • leadership bias
  • cognitive diversity
  • strengths-based leadership
  • performance improvement

Keywords

  • team trust
  • leadership
  • working styles
  • strengths
  • cognitive diversity
  • bias
  • performance

Mentioned in this episode

Organizations: Gallup

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