
Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Total monthly reach
Estimated from 3 chart positions in 3 markets.
By chart position
- 🇺🇸US · Government#8930K to 100K
- 🇨🇦CA · Government#1305K to 30K
- 🇳🇿NZ · Government#109500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
11K to 40K🎙 Daily cadence·651 episodes·Last published 1w ago - Monthly Reach
Unique listeners across all episodes (30 days)
36K to 133K🇺🇸75%🇨🇦23%🇳🇿2% - Active Followers
Loyal subscribers who consistently listen
14K to 53K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
—
Total Plays
—
Total Reviews
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
Within the Trenches Ep 659
Jun 16, 2026
Unknown duration
Within the Trenches Ep 658
Jun 10, 2026
Unknown duration
Within the Trenches Ep 657
Jun 5, 2026
Unknown duration
Within the Trenches Ep 656
May 27, 2026
Unknown duration
Within the Trenches Ep 655
May 24, 2026
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 6/16/26 | ![]() Within the Trenches Ep 659 | Episode 659 features Donna, a 911 professional out of Texas. In this episode, we have a candid conversation on suicide in 911 dispatch. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The unseen trauma and emotional burdens shouldered by dispatchers Why dispatcher suicides remain under-recognized and rarely discussed What "struggle" actually looks like in the life of a dispatcher The barriers and stigma around seeking help in this field Practical tools, peer support, and what really works to cope and heal If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 6/10/26 | ![]() Within the Trenches Ep 658 | Episode 658 is a solo episode where I discuss the top three things that I had to explain to friends, family, and callers about 911. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The truth about tracing 911 calls and caller location technology Why dispatchers ask so many questions during emergencies The realities of putting callers on hold and response times The misconception that dispatchers "just sit and answer phones" Staffing shortages, burnout, and what really goes on behind the scenes If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 6/5/26 | ![]() Within the Trenches Ep 657 | Episode 657 features Cheyenne, a 911 professional out of Kansas. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Transitioning from firefighter to dispatcher and early career hurdles The evolution of public safety technology and dispatch procedures Navigating gender barriers and proving oneself in a male-dominated field Memorable and unusual 911 calls, including tips for effective communication Launching a book series based on true stories from the front lines If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 5/27/26 | ![]() Within the Trenches Ep 656 | Episode 656 features an Open Mic LIVE solo episode. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Highlights and behind-the-scenes from the recent Michigan Public Safety Telecommunications Conference The origin and growth of the Within the Trenches podcast and the #IAM911 Movement Using games and creative engagement in conference vendor halls The significance of peer support, mental health, and communication in the dispatch community The ongoing fight for recognition, reclassification, and positive culture change in 911 centers If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 5/24/26 | ![]() Within the Trenches Ep 655 | Episode 655 features Mel, a 911 professional out of a regional agency in Missouri. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The significance and traditions of National Public Safety Telecommunicator Week Memorable moments and challenges in dispatcher training and early career experiences Handling emotionally impactful calls and the importance of support and mental health Evolution of 911 technology over the past 23 years and its real-world impacts Insights on work-life balance, boundaries, and advice for new and seasoned dispatchers If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 5/12/26 | ![]() Within the Trenches Ep 654 | Episode 654 features a candid discussion on the question, "have you ever gotten so used to the chaos that silence feels uncomfortable?" with my guest, Keely. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The struggle to find comfort in silence after years of constant noise How triggers and overstimulation from dispatch can follow you into daily life The importance of finding new coping mechanisms and routines post-dispatch Managing feelings of isolation, anxiety, and secondary trauma The ongoing need for conversation, support, and mental health awareness in public safety If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 5/6/26 | ![]() Within the Trenches Ep 653 | Episode 653 features Nadine, a 911 professional with Seabrook PD, in Texas. Episode topics – How Nadine accidentally started her public safety career after moving from New York to Texas Surprises and challenges faced on the first days as a dispatcher The realities of dispatcher training, including tough early calls and adapting to new environments The impact of critical incidents, coping with tough calls, and the value of taking time to process trauma Why mentorship and sharing experiences matter in building strong dispatcher teams If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 4/29/26 | ![]() Within the Trenches Ep 652 | Episode 652 features a Series Finale of the Most Important Seconds broadcast. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Recap of the season and connection to Allegheny General Hospital in Pittsburgh The challenges and realities of technology outages in emergency departments and dispatch Bridging the gap: importance of analog skills and cross-generational teamwork Candid discussions about mental health and self-care for first responders and medical staff Reflections on integrated safety networks and the future of emergency communication systems If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 4/22/26 | ![]() Within the Trenches Ep 651 | Episode 651 features a Most Important Seconds broadcast. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Behind-the-scenes look at National Public Safety Telecommunicators Week and its significance Firsthand stories and humor from emergency response professionals on high-intensity nights like the 4th of July The impact of technology (and tech failures) in dispatch and the ER, and how critical information flows in emergencies Insights on teamwork, burnout, and the importance of supporting each other in high-stress professions Real talk about mental health, sharing experiences, and finding balance in the world of public safety If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 4/15/26 | ![]() Within the Trenches Ep 650 | Episode 650 features a LIVE podcast episode with guest, Keely, as we chat about National Public Safety Telecommunicators Week. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Recognizing the vital role of 911 professionals during National Public Safety Telecommunicators Week Firsthand stories and the power of sharing personal experiences in public safety Behind-the-scenes look at center celebrations, creativity, and dispatch center culture A memorable, unexpected 911 call story that keeps everyone guessing Community giveaways, leadership training opportunities, and industry thank-yous from special guests If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
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| 4/7/26 | ![]() Within the Trenches Ep 649 | Episode 649 features a solo episode with me, Ricardo, and we answer the following questions, "what has dispatch taught me about humanity?" Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The impact of the #IAM911 movement and upcoming 10-year anniversary challenge coin Dark realities dispatchers face, including high-stress incidents like officer-involved shootings and domestic calls Stories illustrating the fragility and unpredictability of life as heard through 911 calls Uplifting and rewarding outcomes, from lives saved during crises to heartfelt caller gratitude Why sharing these powerful stories benefits dispatchers and the public, with resources for ongoing support and education If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 4/2/26 | ![]() Within the Trenches Ep 648 | Episode 648 features Brandi, Executive Dir. with The 911 Chaplain Initiative. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web The 911 Chaplain Initiative - Web Episode topics – Brandy Powell's path from growing up with a police officer father to becoming a 911 dispatcher and chaplain The emotional impact of critical calls and finding closure as a dispatcher How humor, empathy, and community help dispatchers handle career challenges The creation and growth of the 911 Chaplain Initiative and its national academy Opportunities to get involved, upcoming training academies, and how to connect with the initiative If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 3/25/26 | ![]() Within the Trenches Ep 647 | Episode 647 features Ashley, a 911 professional with Skiatook Police Department in Oklahoma. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – How Ashley got into public safety and her rapid onboarding experience. The challenges and surprises of being a new 911 dispatcher. The emotional impact of emergency calls and handling stress on the job. Ashley's life-saving CPR call and recognition from the community. The importance of peer support, closure, and emotional support animals in dispatch centers. If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 3/18/26 | ![]() Within the Trenches Ep 646 | Episode 646 features Autumn, a 911 professional at Indian River County Sheriff's Office out of Florida. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – How Autumn got started in public safety and her motivation behind the career The intense first calls, including challenging suicide and CPR emergencies Coping with emotional stress and the importance of mental health support in dispatch centers Autumn's unforgettable baby delivery call on Valentine's Day and earning her stork pin Advice for new dispatchers about training, confidence, and handling tough calls If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 3/13/26 | ![]() Within the Trenches Ep 645 | Episode 645 features an Open Mic LIVE chat with Joe Serio of the 360 Dispatcher as we look at the 911 Leadership Training event he hosts at the Mayan ranch in Bandera, TX. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Behind-the-scenes look at the 911 leadership and mental health training events at the Mayan Ranch The importance of breaking the ice and building real connections among first responders Honest talk about fear, vulnerability, and the obstacles that hold us back—plus how to move forward Inspiring stories about personal and professional transformation from the ranch experience Details on upcoming events, ways to get involved, and where to find more resources for dispatchers and leaders If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 3/10/26 | ![]() Within the Trenches Ep 644 | Episode 644 features a look at the 911 Goes to Washington conference hosted by NENA through, 1st VP, Roxy Van Gundy, Congresswoman Norma Torres, and James, a 911 professional out of NJ. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Breakdown of the importance and impact of the 911 Goes to Washington conference. Updates on the Enhancing First Response Act and the push to reclassify 911 dispatchers as first responders. Inspiring words from Roxy Van Gundy emphasizing that every dispatcher's voice matters, no matter where they come from. Recognition of Congresswoman Norma Torres, a former 911 professional, and her ongoing advocacy for emergency communications. Behind-the-scenes perspectives on meeting representatives, engaging in legislative efforts, and what it's like at a national public safety gathering with James. If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 2/25/26 | ![]() Within the Trenches Ep 643 | Episode 643 features Keely, Marketing Contractor with RapidSOS, Ben, VP of Product with RapidSOS, and myself as we cover Most Important Seconds - After the Pitt. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Behind-the-scenes of a special HBO Max event honoring first responders and showcasing "The Pit" Real-world challenges of outages in 911 centers and hospitals, and how new tech is making a difference The impact of AI and interoperability in public safety, saving precious seconds and supporting understaffed teams Candid experiences from career dispatchers, EMTs, and product innovators in the emergency services field How storytelling, technology, and mission-driven teams come together to improve outcomes and save lives If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 2/18/26 | ![]() Within the Trenches Ep 642 | Episode 642 features Alora, director at Unacoi 911 out Tennessee. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – How Alora got started in public safety and her rapid shift from part-time to full-time dispatcher The reality of short dispatcher training and surviving the critical early days on the job Experiences handling traumatic and life-changing emergency calls Leading her team through the chaos of Hurricane Helene and the unexpected impact on the community The story of Stella, the dispatch center's emotional support dog, and the positive effect on team morale If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 2/11/26 | ![]() Within the Trenches Ep 641 | Episode 641 features Gina, ECC Engagement Manager, w/RapidSOS and 911 professional Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Gina's journey from a law enforcement family to a career in dispatch and RapidSOS Training challenges and early calls that shaped her perspective Emotional toll and mental health strategies for dispatchers Memorable stories—both comical and intense—that highlight the dispatch experience The shift to RapidSOS, technology's role in saving lives, and advice for new dispatchers If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 2/5/26 | ![]() Within the Trenches Ep 640 | Ep 640 features Shannon, a 911 professional out of Virginia. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Dispatchers' experiences handling severe winter weather and long shifts Shannon's unique journey into dispatch and her approach to training new recruits Emotional challenges and the importance of closure after difficult emergency calls The viral "trash panda" (raccoon) liquor store incident and how it unfolded from the dispatch perspective Advice for staying compassionate and positive in a high-stress 911 environment If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 1/30/26 | ![]() Within the Trenches Ep 639 | Ep 639 features Hannah, a 911 professional out of Florida. Sponsored by INdigital - Facebook | LinkedIn | X | Web RapidSOS - Facebook | LinkedIn | X | Web Hannah's unconventional entry into public safety and her first intense sit-along experience The unique stresses, training, and teamwork required in a high-volume, multi-position dispatch center Memorable and unusual emergency calls—including a runaway monkey and a man-on-fire incident The mental health impact of dispatch work and ways to seek support and closure Small but meaningful moments where dispatchers make a difference, like teaching someone to tie a tie in a crisis If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 1/21/26 | ![]() Within the Trenches Ep 638 | Join me for a special episode highlighting a recent project experience with Business Insider for their Insider YouTube channel entitled, "How 911 Dispatchers Actually Work." Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Preview of Ricardo's appearance on Business Insider's Insider channel Real-life 911 calls and memorable dispatcher moments The challenges of multitasking and triaging calls under pressure The emotional impact and lasting memories from the job Advocacy for 911 professionals and why their stories matter If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 1/16/26 | ![]() Within the Trenches Ep 637 | Join me for a special episode highlighting a recent visit to Calhoun County 911 in Michigan. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Shout out and transition for longtime sponsor Indigital, and introduction of RapidSOS as the new episode sponsor. Visit to Calhoun County Consolidated Dispatch Authority in Michigan, including B-roll, interviews, and the vibe inside the center. The importance of teamwork, communication, and positive culture within dispatch centers. Emotional highlights from real emergency calls and how dispatchers support each other through critical moments. Powerful story of a lifesaving dispatch call coming full circle years later. If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 1/8/26 | ![]() Within the Trenches Ep 636 | Ep 636 features Carolyn, a 911 professional out of Texas. Sponsored by INdigital - Facebook | LinkedIn | X | Web RapidSOS - Facebook | LinkedIn | X | Web Carolyn's unexpected start in public safety and her early experiences in dispatch. The significance and emotional impact of receiving the Guiding Light Award. Memorable calls and moments that shaped Carolyn's career and perspective. Major shifts in technology over the last three decades, including AI and real-time crime centers. Advice for new dispatchers and the importance of mental health and giving grace in the profession. If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
| 12/31/25 | ![]() Within the Trenches Ep 635 | Join me for a special New Year's Eve episode of Within the Trenches, where I share deeply personal and unforgettable stories from the past. Sponsored by INdigital - Facebook | LinkedIn | X | Web RapidSOS - Facebook | LinkedIn | X | Web Milestones and growth of the Within the Trenches podcast, including over 2.4 million downloads and international reach Ricardo's holiday adventures and family stories, from running the Rocky Steps to visiting Centralia, PA Behind-the-scenes tales of working New Year's Eve shifts as a dispatcher, including humorous and challenging calls Personal experiences taking emergency calls involving friends, family, and even his own house A heartfelt tribute to Ricardo's Uncle Emmett and reflections on the importance of family, connection, and living life without regrets If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. | — | ||||||
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Chart Positions
3 placements across 3 markets.
Chart Positions
3 placements across 3 markets.

























