Revolutionizing FS: AI, Personalization, and Security
From Bank on Wipfli by Wipfli
January 28, 2025 · 34 min
About this episode
This episode discusses the integration of AI in financial services to enhance customer experience while ensuring safety and compliance.
How can financial services organizations integrate AI into their operations to enhance customer experience while ensuring safety and compliance? In this episode of Bank on Wipfli, we explore the rise of AI in the financial sector, with a focus on delivering seamless client interactions while maintaining data security. Special guest Ben Nichols, co-founder and head of product at Directlink and data science professor at Syracuse University, joined Robert Zondag, partner at Wipfli, to discuss: A...
People in this episode
Host: Robert Zondag
Guest: Ben Nichols
Topics covered
- AI in financial services
- customer experience
- data security
- compliance
- personalization
Keywords
- AI
- financial services
- customer experience
- data security
- compliance
- personalization
Mentioned in this episode
Organizations: Directlink, Syracuse University, Wipfli
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