
Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇳🇿NZ · Careers#175500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
250 to 1.5K🎙 ~2x weekly·122 episodes·Last published today - Monthly Reach
Unique listeners across all episodes (30 days)
500 to 3K🇳🇿100% - Active Followers
Loyal subscribers who consistently listen
200 to 1.2K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
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Total Plays
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Total Reviews
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
Leveling Up Leadership Culture with the Team Reeder Trausch Marine
May 20, 2026
Unknown duration
How Better Communication Improves Service Performance with Bernie DeGraw
May 5, 2026
Unknown duration
The Future of Fixed Ops with Russell Hill from Fixed Ops Marketing
Apr 20, 2026
Unknown duration
From Guesswork to Game Tape: AI Coaching for Dealerships Sales Teams with Gavin Janis
Apr 5, 2026
Unknown duration
Leadership in Building Winning Teams-with Jamison Carrier
Mar 20, 2026
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/20/26 | ![]() Leveling Up Leadership Culture with the Team Reeder Trausch Marine | Reeder Trausch Marine’s leadership team shares how strong culture, clear communication, and high standards drive growth and customer experience. From leadership development to innovation and training, this episode highlights what it takes to scale a dealership while staying true to your values. | — | ||||||
| 5/5/26 | ![]() How Better Communication Improves Service Performance with Bernie DeGraw | In this episode of FWRD, host Erick Jauregui sits down with Bernie DeGraw, Senior Education Developer for the MRAA, to discuss the evolving customer experience in the marine service industry. They explore the gap between sales and service, highlighting the critical role of communication and ongoing training in improving service performance. | — | ||||||
| 4/20/26 | ![]() The Future of Fixed Ops with Russell Hill from Fixed Ops Marketing | Russell Hill joins Corey Smith to discuss why dealership websites have become the new digital showroom for fixed operations, and how dealers can improve their digital service experience to reduce defection and drive service revenue. | — | ||||||
| 4/5/26 | ![]() From Guesswork to Game Tape: AI Coaching for Dealerships Sales Teams with Gavin Janis | EasyCoach℠ turns every F&I conversation into measurable performance. In this episode of FWRD, we break down the national launch of EasyCoach℠, EasyCare’s AI-powered coaching platform that reinforces training, improves compliance, and helps dealerships increase PVR through real conversation analysis. | — | ||||||
| 3/20/26 | ![]() Leadership in Building Winning Teams-with Jamison Carrier | Leadership expert and author Jamison Carrier joins Corey Smith and Erick Jauregui to discuss how dealerships can build championship-level teams. From smarter hiring systems to creating a culture built on winning, accountability, and appreciation, this episode breaks down practical leadership strategies that help teams perform at a higher level. | — | ||||||
| 3/5/26 | ![]() Winning the Service Game: New Plays for 2026 and Beyond | In this episode of FWRD, Corey Smith and Erick Jauregui break down why fixed operations will define dealership success in 2026. From elevating the role of the service advisor to restructuring the service drive for long-term profitability, this conversation explores practical strategies dealers can use to turn service into their strongest profit center. If you are focused on improving retention, increasing RO performance, and future-proofing your store, this episode delivers actionable insight you can apply immediately. | — | ||||||
| 2/20/26 | ![]() The Service Advisor Evolution: What 2026 Will Demand | This episode explains how dealerships can increase service advisor performance in 2026 through consistent coaching, KPI literacy, AI integration, video MPIs, F&I cross-training, and visible accountability systems. Service is positioned as the primary profit and retention engine, requiring standardized processes and a strong practice culture. | — | ||||||
| 2/5/26 | ![]() The ART of AI: How Dealers can learn, adapt, and prepare for the future with Sean Hartman from TOMA Ai | Dealers do not need more AI buzzwords. They need a clear use case. In this episode, Sean Hartman (VP of Sales, Toma) breaks down how to evaluate AI tools using a practical framework: adoption, resolution, and tailoring so dealerships can reduce call load, improve appointment handling, and free teams up for higher-value work. | — | ||||||
| 1/20/26 | ![]() The Road to 2026: Innovation, Speed, and the Reconditioning Revolution with Eric Meahan from Repair On Demand | Corey and Erick sit down with Eric Meahan to break down how data-driven reconditioning is helping dealers cut cycle time, reduce hidden costs, and improve operational control. The conversation explores why idle time, not technician speed, is the biggest bottleneck and how modern tools are reshaping used vehicle profitability. | — | ||||||
| 12/20/25 | ![]() Words That Drive Results with Laurie Halter from Charisma Communications | Corey Smith sits down with Laurie Halter to explore how authentic storytelling and intentional communication drive trust, culture, and performance in automotive. The conversation unpacks why brand promises must be lived, not just stated, and how leaders can connect more deeply with customers and teams through genuine language and action. | — | ||||||
Want analysis for the episodes below?Free for Pro Submit a request, we'll have your selected episodes analyzed within an hour. Free, at no cost to you, for Pro users. | |||||||||
| 11/20/25 | ![]() The Journey from a Service Advisor to Service Manager With Erick & Corey | Hosts Corey Smith and Erick Jauregui dive into what it really takes to transition from service advisor to service manager. The conversation explores leadership mindset, using data to drive results, and how to shift from personal performance to team success. You’ll hear practical guidance on shop balance, forecasting, and team culture—all centered on helping new managers lead with confidence. | — | ||||||
| 11/5/25 | ![]() From Cold Calls to Smart Bots: The Future of BDC Starts Now with Matt Raymond | Guest Matt Raymond sits down with Erick Jauregui to talk about what it really takes to build a modern BDC that converts. Matt explains how combining technology with “Actual Individuals” creates better customer experiences, why outsourcing can boost efficiency and lower costs, and what KPIs dealers should focus on heading into 2025. | — | ||||||
| 10/20/25 | ![]() The Digital Why: Your Website is the New Showroom | After walking away from a near-sale to Dontron, Russell Hill, Co-Founder and Managing Partner of Fixed Ops Marketing, turned a failed acquisition into a growth story—expanding to over 600 dealerships nationwide. In this episode, Russell and host Corey Smith explore why your dealership website is the new showroom, what the “three-click rule” means for customer retention, and how AI-driven predictive maintenance is transforming fixed ops. | — | ||||||
| 10/5/25 | ![]() What AI Is Learning from Your Reviews (and Why It Matters) | Brand strategist Jeane Reitelbach joins hosts Corey Smith and Eric Jauregui on FWRD to explore how dealerships can turn customer feedback into a true operational advantage. From using one-star reviews as internal training tools to boosting your AI-powered search rankings, this episode offers practical, dealership-ready strategies to improve retention, performance, and reputation. | — | ||||||
| 9/20/25 | ![]() Rubber Meets Revenue with Eddie in Service | Eddie Campbell of Forest Lane CDJR joins host Corey Smith to share how training, video tools, and a strong tire strategy turned his team into a top-performing service department. | — | ||||||
| 9/5/25 | ![]() Service that comes to you- Why Mobile might be your next Profit Center With Jeremy Stephens Operations Director at Bozard Ford Lincoln | Jeremy Stevens joins host Corey Smith to break down the real-world success and opportunity behind mobile service. From building customer trust to driving new revenue, this episode dives into why mobile service is gaining traction — and what it takes for dealerships to do it well. | — | ||||||
| 8/20/25 | ![]() 105. FWRD-Fix the Team, Fix the Business: Chris Craig on Retention, Leadership & Service Culture | With service advisor turnover at 49%, dealerships face a deeper challenge: team retention. In this episode, Corey Smith and Chris Craig discuss practical strategies to support your fixed ops team, improve communication, and create a culture that drives loyalty and long-term success. | — | ||||||
| 7/5/25 | ![]() 102. FWRD- Sean Reyes of Recall Masters: Turning Recalls Into Retention | Sean Reyes of Recall Masters joins FWRD to explore how proactive recall outreach helps dealers boost retention, upsell with empathy, and reconnect with lost customers. | — | ||||||
| 5/5/25 | ![]() 98. FWRD - BDC Success, Fixed Ops Focus & Driving Customer Engagement with Shawn Armorer | Shawn Armorer joins Corey Smith and Erick Jauregui to share BDC strategies that boost fixed ops performance, improve customer communication, and drive service traffic. With 24+ years in automotive, Shawn offers practical tips on using video, building team culture, and personalizing the service experience. | — | ||||||
| 5/5/25 | ![]() 97. FWRD - Fixing the Fixed Ops Talent Crisis with Robert Migliaccio | In this episode, Corey Smith and Erick Jauregui are joined by Robert Migliaccio of Valley CMA to explore one of the biggest challenges facing dealerships today: the fixed ops talent crisis. With over 25 years of experience leading multiple CMA Value stores, Robert shares actionable insights on redefining the service advisor role, boosting retention, and building a culture that attracts and grows top talent. From ESOP-driven pay plans to tech-forward strategies, this conversation offers real-world solutions for leaders ready to take their service departments FWRD. | — | ||||||
| 4/5/25 | ![]() 96. FWRD- Revolutionizing Dealerships with Video Communication | Lights, Camera, Action! In this episode of FWRD, hosts Corey Smith and Erick Jauregui are joined by Joe Shaker, founder of TruVideo, to explore the power of video communication in automotive service departments. They dive into how video communication can increase revenue, improve customer trust, and boost satisfaction. Joe shares how personalized videos are enhancing customer engagement and sales processes, while exciting new technologies like augmented reality are on the horizon. Tune in to learn actionable strategies for integrating video communication into your dealership and driving success in your service department! | — | ||||||
| 3/20/25 | ![]() 95. FWRD- Retention Mastery: Build Customer Loyalty in the Automotive Industry | Customer retention is more critical than ever in the automotive industry. In the latest episode of FWRD, host Corey Smith and co-host Eric Jauregui, alongside guest Jacob Zachs, CEO of Fasten, break down winning strategies to boost retention and customer loyalty. They explore key topics like dealership pricing perceptions, the power of personalized ads, and how gamification and reward programs—similar to those in airlines and hotels—can drive long-term engagement.Learn how to build trust, enhance transparency, and maximize retention for your dealership. Tune in now! | — | ||||||
| 3/5/25 | ![]() 94. FWRD- Elevating the Dealership Experience with Kate Beirowski from Repair on Demand | In this episode, we sit down with Kate Beirowski to dive into the evolving landscape of customer experience in automotive retail and service. From the power of video engagement to the changing expectations of today’s consumers, we break down what truly drives loyalty and trust at the dealership level.Key takeaways include:Transparency & education in vehicle repairs—why customers demand itBalancing technology & human interaction in fixed ops for a seamless service experienceActionable strategies to enhance customer satisfaction and retentionKate shares her perspective, offering valuable insights into leadership, industry challenges, and the future of customer-centric dealerships. Plus, don’t miss the behind-the-scenes collaboration as we connect industry pros and future guests! | — | ||||||
| 2/20/25 | ![]() 93. FWRD-Mastering Automotive Management: Team Building & Tech with Alec Ruffini | In this FWRD Podcast episode, Corey Smith interviews Alec Ruffini from Fowler Automotive Group to discuss essential automotive management strategies. Alec reveals how to build strong automotive teams through effective communication, knowledge-sharing, and conflict resolution. He emphasizes the importance of managers being accessible to technicians, fostering a culture of accountability, and implementing continuous training and digital tools. Learn how embracing new technologies and improving interdepartmental communication can keep your automotive business competitive. Tune in for expert insights on successful team management in the automotive industry. | — | ||||||
| 2/5/25 | ![]() 92. FWRD- Leading High-Performance Service Teams in 2025 with Roger Gutierrez | In this episode of FWRD Podcast, Corey Smith sits down with Roger Gutierrez, Fixed Operations Director at Biggers Auto Group, to break down what it takes to lead a top-performing service team in 2025. Roger shares game-changing insights on leadership consistency, effective communication, and leveraging technology for stronger customer interactions and team collaboration. Learn how to improve team engagement, streamline onboarding, and use cross-training for a more adaptable workforce. Plus, discover why performance metrics, emotional intelligence, and a clear vision are critical for success in the evolving auto industry. Don’t miss these actionable strategies to elevate your service department! | — | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.



