Finding Excellent Customer Support Agents in Unlikely Places

About this episode

The episode explores the unique backgrounds and skills that contribute to effective customer support.

Send us Fan Mail The best support specialists can sometimes come from the most unexpected places! We're getting into what really makes a great support team and exploring the unique, non-traditional paths that led each member of the Buzzsprout podcaster success team to provide remarkable customer support. You’ll hear from everyone on the Buzzsprout podcaster success team as we share the skills we developed long before we ever worked in support—skills like representation, empathy, relationship-...

People in this episode

Host: Buzzsprout podcaster success team

Topics covered

• customer support
• team building
• non-traditional paths
• skills development
• empathy

Keywords

• customer support agents
• support team
• empathy
• relationship building
• non-traditional careers

Mentioned in this episode

Organizations: Buzzsprout

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