Leadership Beyond Borders

Welcome to today's episode, where we're exploring one of the biggest challenges in business: employee turnover. For years, organizations have accepted churn as a fact of life. But what if turnover isn't inevitable? What if the key to solving talent shortages isn't better recruiting, but creating a workplace where people choose to stay? In this conversation, we'll challenge conventional thinking on talent management and explore practical strategies for building a truly engaged, committed workforce. Let's dive in. About the Guest Clark A. Ingram, author of Churn: Proven Strategies to Overcome Failing Conventional Talent Management and Achieve Zero Turnover and founder of People Profits, is a leading expert in workforce strategy, employee retention, and organizational performance As Founder and President of People Profits, he helps companies solve three of the costliest human capital challenges facing modern organizations: employee turnover, chronically open positions, and widening skills gaps. Working with businesses across multiple industries, Clark has consistently reduced turnover rates by more than 40 percent within the first year while helping organizations achieve staffing levels above 90 percent. His work combines practical leadership strategies, operational insight, and data-driven talent management systems designed to create stronger workplace cultures and long-term organizational stability. Through consulting, speaking, and writing, Clark advocates for modern workforce practices that improve retention, strengthen employee engagement, and help companies build sustainable competitive advantage in an increasingly challenging labor market. Guest social media Social Media and Website - Website: www.peopleprofits.com www.clarkingram.com - Facebook: https://www.facebook.com/profile.php?id=100009934092005 - LinkedIn: https://www.linkedin.com/in/clark-ingram-mba-shrm-scp-cebs-cpcu-06385111/ Host social media - Website: www.siinda.org - LinkedIn: https://www.linkedin.com/in/kimberli-lewis-7a34053/?ppe=1 https://www.linkedin.com/company/search-and-information-industry-association/?viewAsMember=true - Facebook: https://www.facebook.com/followsiinda/

What separates top performers from everyone else? In this episode, we speak with Andres Kuusk—author of Unlocking the Success Puzzle, seven-time World Pentamind Champion, Game Theory professor, and C-suite executive—about the power of strategic thinking and better decision-making. Discover how overcoming cognitive biases and adopting a champion's mindset can help leaders and entrepreneurs achieve sustainable success. About the Guest Andres Kuusk, author of Unlocking the Success Puzzle and founder of www.andreskuusk.com , is a seven-time World Pentamind Champion, Game Theory professor, and C-suite executive whose work bridges elite competitive thinking, leadership, and human performance. Drawing on decades of experience in strategic decision-making, business leadership, and high-level mind sports, he explores how intelligent, ambitious people can recognize and overcome the hidden cognitive biases and mental distortions that often limit success. His research and teaching focus on decision architecture, strategic clarity, performance under pressure, and the psychology behind sustainable achievement. Through his writing, speaking, and advisory work, Andres helps leaders, entrepreneurs, and professionals develop sharper thinking, stronger self-awareness, and more effective systems for long-term personal and professional growth. Guest social media - Website: www.andreskuusk.com - Facebook: https://www.facebook.com/andres.kuusk.50 - LinkedIn: https://www.linkedin.com/in/andres-kuusk-1081b25b/ Host social media - Website: www.siinda.org - LinkedIn: https://www.linkedin.com/in/kimberli-lewis-7a34053/?ppe=1 https://www.linkedin.com/company/search-and-information-industry-association/?viewAsMember=true - Facebook: https://www.facebook.com/followsiinda/

Today's podcast explores how strong reasoning supports better decision-making, clearer communication, and the pursuit of truth in business. It examines how to navigate uncertainty, assess conflicting information, and apply sound judgment when outcomes are unclear. The discussion also highlights the importance of evidence, probability, and intellectual humility when advising others and making high-stakes decisions. About the Guest Haywood Spangler, Ph.D., M.Div., author of the new book Reasoning for Business: The Inquirer's Guide to Decision Making (Routledge, 2026), is the founder and principal of Work & Think, LLC. He advises clients on complex choices by combining rigorous analysis with a realistic understanding of uncertainty, risk, and human judgment. His Spangler Ethical Reasoning Assessment® (SERA®) is used across industries and around the world to help individuals unite critical thinking and personal values when making difficult decisions. He is a keynote speaker, corporate consultant, researcher, and author whose work strengthens leadership, accountability, and sound decision making in changing environments. Through practical frameworks, engaging presentations, and measurable tools, he equips organizations and professionals to reason clearly, act responsibly, and navigate ambiguity with confidence. Organizations value his ability to translate difficult ethical questions into clear action steps, improve team dialogue, and build cultures where better decisions become repeatable habits. Leaders trust his calm guidance during high-stakes moments and rapid change daily. Guest social media - LinkedIn: https://www.linkedin.com/in/haywood-spangler-ph-d-m-div-b34715121/ -Website: www.haywoodspangler.com Host social media - Website: www.siinda.org - LinkedIn: https://www.linkedin.com/in/kimberli-lewis-7a34053/?ppe=1 https://www.linkedin.com/company/search-and-information-industry-association/?viewAsMember=true - Facebook: https://www.facebook.com/followsiinda/

In this conversation, we explore the journey behind building a platform designed to help local businesses compete with larger brands in digital advertising. The discussion dives into the evolving challenges of the adtech landscape, the real impact of AI on campaign performance, and where hype still outweighs reality. It also unpacks common misconceptions about digital marketing, the metrics that truly matter for growth, and how technology is reshaping access to effective advertising. Looking ahead, the interview highlights key trends, innovations, and what the future may hold for local advertisers navigating an increasingly automated and data-driven world. About the Guest Mitchell Leiman is the Chief Executive Officer of iPromote, bringing over 25 years of professional experience, with a strong focus over the past decade on digital marketing and advertising for small businesses. He has held senior leadership roles at Gannett/WordStream, Vistaprint, and Constant Contact, and was also a partner at Bain & Company. Raised in a small business family, Mitchell grew up watching his parents successfully run Artplak Studios, a manufacturer of awards and plaques, for more than 50 years. He earned an MBA from Harvard Business School and graduated from Georgetown University. Outside of work, he enjoys traveling, playing and watching sports, and spending time with his wife and their two teenage children. iPromote is an all-in-one digital advertising platform designed to help partners and their teams become experts in paid digital marketing. The platform automates ad creation, generates sales proposals, simplifies advanced targeting, and delivers omnichannel campaigns to reach the right audience at the right time. Its mission is to help partners scale growth for their SMB clients, reduce routine workload, and focus on strategy, performance, and revenue growth. Guest social media - Website: www.ipromote.com - LinkedIn: https://www.linkedin.com/in/mitchell-leiman/ Host social media - Website: www.siinda.org - LinkedIn: https://www.linkedin.com/in/kimberli-lewis-7a34053/?ppe=1 https://www.linkedin.com/company/search-and-information-industry-association/?viewAsMember=true - Facebook: https://www.facebook.com/followsiinda/

Pressure is everywhere—but does it really make us perform better? Most of us believe it does, yet research shows that pressure often disrupts our best work. In this episode, we're breaking down why that happens, the common traps individuals and teams fall into, and three powerful truths about pressure that can change how you perform. We'll also explore the 8% System—a research-backed approach built on high connection and high courage. Designed to help teams and individuals thrive under pressure, make better decisions, and achieve real results, this system has been used by Olympic coaches, NFL teams, and top organizations. Our guest shares practical strategies to transform pressure from a threat into your greatest advantage. About the Guest Dr. JP Pawliw, a globally recognized author and expert on culture, leadership, emotional intelligence, and performing under pressure, wrote the New York Times bestselling book -Performing Under Pressure: The Science of Doing Your Best When It Matters Most. As Co-Founder of the Institute for Health and Human Potential, he surveys more than 40,000 people each month, uncovering behavioral insights that help elite teams—from United States Navy SEALs to Fortune 100 executives—excel in high-stakes environments. His groundbreaking research on the "Last 8%," the critical moments when people hesitate to speak up or decide, has transformed how organizations build courageous, emotionally intelligent cultures. Featured in Harvard Business Review and major global media, JP has created a neuroscience-based Last 8% Culture System that equips leaders to act with courage, connection, and accountability. His work has impacted leading organizations including IBM, Microsoft, NASA, The Coca-Cola Company, and National Football League. Guest social media - Website: https://www.jppawliw-fry.com/ - Facebook: https://www.facebook.com/last8project - LinkedIn: https://www.linkedin.com/in/jppawliwfry/ - YouTube: https://www.youtube.com/playlist?list=PLFQNKGG6__gKdxb4OYeIPzwdz5Va82HHf Host social media -Website: www.siinda.org - LinkedIn: https://www.linkedin.com/in/kimberli-lewis-7a34053/?ppe=1 https://www.linkedin.com/company/search-and-information-industry-association/?viewAsMember=true - Facebook: https://www.facebook.com/followsiinda/

Welcome to the show. Have you ever thought about the similarities between nature and business. Well to be honest until I read the book of todays' guest I never did. So today we're going to look at this. We will explore how nature can be one of our greatest teachers in business and leadership. We'll look at what ecosystems can teach us about collaboration, competition, and change—and how these lessons can help organizations not just survive, but truly thrive. About the Guest Ines Garcia is an organizational coach and the Founder and CEO of Get Agile. She is the author of the forthcoming book Nature's Blueprint for Business: Harnessing the Hidden Power of Edges (Routledge, September 8, 2025), in which she explores how principles found in nature can help organizations create greater impact, adapt to complexity, and reduce waste. Through her work, Ines supports leaders and teams in rethinking how value is created, delivered, and sustained in fast-changing environments. With extensive experience across industries, Ines partners with organizations that want to move beyond frameworks and tools to achieve meaningful, measurable outcomes. Her approach combines systems thinking, Agile and Lean principles, and practical experimentation, always with a strong focus on people and purpose. She is known for translating complex ideas into actionable practices that teams can apply immediately. Ines designs and delivers hands-on programs for Agile, Project, and Product professionals, helping them strengthen decision-making, collaboration, and delivery capabilities. Her work emphasizes learning by doing, continuous improvement, and aligning strategy with real customer and business needs. More information about her work, programs, and speaking can be found at www.inesgarcia.me. Guest social media Website: www.inesgarcia.me LinkedIn: https://www.linkedin.com/in/inesgarciaagile/ Host social media Website: www.siinda.org LinkedIn: https://www.linkedin.com/in/kimberli-lewis-7a34053/?ppe=1 https://www.linkedin.com/company/search-and-information-industry-association/?viewAsMember=true Facebook: https://www.facebook.com/followsiinda/

In today's episode, we turn our focus to small businesses, technology, and the evolving role of digital tools in helping companies grow and stay competitive. We'll be talking about how technology can balance automation with human connection, and how agencies and organizations can better serve small businesses in a rapidly changing digital landscape. About the Guest Rachel is Vice President of Brand & Product Marketing at vcita, where she helps companies serving small businesses turn technology into practical, human-centered tools that owners actually use and trust. Her journey began in college, when she founded her first business helping local companies build their web presence and transition from offline to online marketing. Since then, she has worked across the tech industry, leading marketing and sales enablement initiatives designed to help small businesses grow and thrive in a digital-first world. At vcita, Rachel partners closely with enterprise organizations to define go-to-market strategies, train teams, and launch branded solutions built on the vcita platform. A self-described tech enthusiast, she is passionate about simplifying digital tools to create real opportunities and smoother everyday business operations. vcita is an SMB technology company dedicated to helping small and medium-sized businesses manage and grow their operations. Its AI-driven platform supports scheduling, billing, messaging, and marketing—balancing automation with human interaction. Through inTandem by vcita, enterprise partners can deliver white-label AI solutions that unlock new revenue, reduce churn, and deliver measurable value at scale. Guest social media Website: https://www.vcita.com inTandem: https://intandem.vcita.com Facebook: https://www.facebook.com/vcitainc Instagram: https://www.instagram.com/vcita LinkedIn: https://www.linkedin.com/company/vcita YouTube: https://www.youtube.com/@vcitaofficial Host social media Website: www.siinda.org LinkedIn: https://www.linkedin.com/in/kimberli-lewis-7a34053/?ppe=1 https://www.linkedin.com/company/search-and-information-industry-association/?viewAsMember=true Facebook: https://www.facebook.com/followsiinda/