Ep 29. Making a website owners manual

Ep 29. Making a website owners manual

From No Script Show by Nathan Wrigley, David Waumsley

March 13, 2026 · 60 min

About this episode

David Waumsley and Nathan Wrigley discuss the concept of website owner's manuals and their importance for website owners and designers.

On the podcast today we have David Waumsley and Nathan Wrigley. David and Nathan are diving into the world of website owner’s manuals, a concept inspired by Paul Boag’s influential book, but brought firmly into the present day, with a focus on everyday website owners, small businesses, and web designers who care about empowering their clients. Drawing on decades of experience building and managing websites, David has crafted an in-depth, living document inside Canva (but designed to be platform-agnostic) that aims to give website owners a comprehensive guide for project management, strategic planning, and brand assets. If you’ve ever struggled with unclear communication between designer and client, or wished for more independence in managing your website, this episode is for you. David and Nathan discuss the evolution from classic brand style guides, documents focused primarily on logos and colours, to holistic website owner's manuals that cover business objectives, brand voice, technology choices, accessibility, and governance. Along the way, they revisit the lessons learned from early web design days and address the friction that so often arises between technical experts and…

People in this episode

Hosts: David Waumsley, Nathan Wrigley

Topics covered

  • website owner's manuals
  • project management
  • strategic planning
  • brand assets
  • communication between designer and client
  • web design evolution

Keywords

  • website management
  • brand voice
  • technology choices
  • accessibility
  • legal considerations

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