EP101 SaaS isn't ready for AI-driven business models

EP101 SaaS isn't ready for AI-driven business models

From Product Coalition Podcast by Jay Stansell

March 20, 2026 · 39 min

About this episode

Griffin Parry discusses the evolution of SaaS pricing models in the context of AI-driven features and the challenges companies face in this transformation.

Brought to you by ExecReps.ai — AI-powered executive presence coaching for teams: go.productcoalition.com/podcast-sponsor In this episode, Griffin Parry, CEO of Madduck, explores the evolving landscape of SaaS pricing, especially in the context of AI-driven features. We discuss the shift from traditional seat-based models to usage and outcome-based pricing, the operational challenges of implementing these models, and how companies can strategically navigate this transformation. Key topics * Shift from seat-based to usage and outcome-based pricing * Operational challenges of implementing new pricing models * Impact of AI on SaaS value and pricing strategies Chapters * 00:00 Introduction to SaaS pricing evolution * 00:12 Griffin Parry’s background and expertise * 01:40 Limitations of legacy billing systems * 02:34 AI’s impact on SaaS valuation and pricing * 05:02 Adoption of usage-based pricing before and after AI * 07:13 Cost modeling for AI-driven features * 08:01 Outcome-based pricing and its challenges * 14:41 Operational bottlenecks in legacy systems * 19:01 Strategies for convincing stakeholders to change pricing * 22:04 Meta’s approach to pricing and monetization * 24:15…

People in this episode

Guest: Griffin Parry

Topics covered

  • SaaS pricing
  • AI-driven features
  • usage-based pricing
  • outcome-based pricing
  • operational challenges

Keywords

  • AI impact
  • pricing strategies
  • legacy systems
  • stakeholder engagement

Sponsors

ExecReps.ai

Mentioned in this episode

Products: EP101 SaaS, ExecReps.ai

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