EP95 Building tech solutions that solve real problems vs just adding AI features

About this episode

Jay Stansell interviews Bruno Belcastro-Pinter about building AI solutions in legal tech and the importance of understanding customer needs.

Summary In this episode, Jay Stansell interviews Bruno Belcastro-Pinter, a lead product manager at Definely, who shares insights on the intersection of AI and legal tech. Bruno discusses the challenges and opportunities in building AI solutions for lawyers, emphasizing the importance of understanding legal workflows and customer needs. He highlights the significance of being customer-centric, addressing hesitancy towards AI in the legal field, and the evolution of AI in legal practices. The conversation also covers pricing models, measuring success, onboarding clients, and differentiating in a competitive market. Bruno shares valuable lessons from his experience as a founder and offers advice for product managers entering new industries. Takeaways * AI can significantly enhance legal workflows. * Understanding customer needs is crucial for product success. * Legal tech is a crowded market, requiring differentiation. * Customer-centric development leads to better products. * Pricing models in legal tech are evolving and complex. * Measuring success involves multiple metrics, not just adoption rates. * Effective onboarding is key to client retention. * Legal risks must be managed…

People in this episode

Host: Jay Stansell

Guest: Bruno Belcastro-Pinter

Topics covered

• AI
• legal tech
• product management
• customer-centric development
• pricing models

Keywords

• legal workflows
• customer needs
• differentiation
• onboarding
• measuring success

Mentioned in this episode

Products: Definely

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