EP96: Designing for AI Disruption: How to Build Resilient Products
From Product Coalition Podcast by Jay Stansell
November 6, 2025 · 37 min
About this episode
In this episode, Jay Stansell interviews Rachel Wolan about building resilient products in the context of AI integration.
Summary In this episode of the Product Coalition Podcast, Jay Stansell interviews Rachel Wolan, Chief Product Officer at Webflow. They discuss Rachel’s extensive career in product management, her driving principles, and the importance of resilience in product design, especially in the context of AI integration. Rachel shares insights on managing design risks, ensuring brand control, and navigating vendor risks while maintaining data privacy. The conversation also covers pricing strategies for AI products, shifts in product workflows due to AI, and the balance between automation and human creativity. Rachel emphasizes the need for product managers to focus on discoverability and answer engine optimization in the evolving landscape of AI. Takeaways * Rachel emphasizes the importance of being a ‘learn at all’ rather than a ‘know at all’. * Building resilience in products means understanding customer needs and ensuring uptime and reliability. * AI integration requires a shift in traditional product development workflows. * Brand control is crucial when AI generates content or experiences. * Vendor risk management is essential for maintaining service continuity. * Data privacy and…
People in this episode
Host: Jay Stansell
Guest: Rachel Wolan
Topics covered
- AI disruption
- product design
- resilience
- data privacy
- vendor risk management
- pricing strategies
- automation
- human creativity
Keywords
- product management
- design risks
- brand control
- discoverability
- answer engine optimization
Mentioned in this episode
Products: Webflow
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