E27 - Our Business - Growing your PTP Bucks
From PTPPodcast by Pillar To Post Home Inspectors
February 3, 2025 · 34 min
About this episode
This episode explores the U.S. PTPConnects program and its benefits for franchise business owners.
US Franchise Business Owners Description Join host Adam Brown as he sits down with Dan McGauley, Director of Strategic Partnerships, and Gregory Krieger, Senior Account Executive from OneSource , to take a closer look at the U.S. PTPConnects program , the home services concierge solution available to your customers through our partnership with OneSource. This episode is specifically tailored for U.S. Franchise Business Owners , providing a deeper understanding of how the program works, what services are offered, and how it can add value to both your customers and your business. Dan and Gregory share insights into the origins of the program, the customer outreach process, and the range of services available—many of which are free. Topics Covered: The origins of PTPConnects and how it has evolved into a comprehensive solution for homeowners. A breakdown of the services available, including which ones are free and how they add value for your customers. An inside look at the customer experience, from initial outreach to service setup, featuring a recorded customer call. The outreach process—how many times customers are contacted and what to expect. Key results from 2024, including…
People in this episode
Host: Adam Brown
Guests: Dan McGauley, Gregory Krieger
Topics covered
- PTPConnects program
- home services concierge
- customer outreach
- service offerings
- data security
- program performance metrics
- PTPBucks updates
Keywords
- franchise business
- home services
- customer experience
- service setup
- program enhancements
- data compliance
- PTPBucks
Mentioned in this episode
Organizations: OneSource, PTPConnects, Pillar To Post Home Inspectors
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