How KURU Footwear Provides World-Class Anticipatory Experiences

About this episode

The episode discusses how KURU Footwear creates exceptional anticipatory experiences for customers and the importance of empathy in service.

During this episode, President & Integrator of KURU Footwear, Sean McGinnis and I talk about how they provide world-class anticipatory experiences for their customers, what it means to serve with empathy and so much more.

People in this episode

Guest: Sean McGinnis

Topics covered

• customer experience
• empathy
• business strategy

Keywords

• KURU Footwear
• anticipatory experiences
• customer service

Mentioned in this episode

Products: KURU Footwear

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