Unleashing AI to Scale Happiness and Loyalty at BARK

About this episode

The episode explores BARK's mission to enhance happiness for dogs and their owners through effective IT and customer service collaboration.

On this special episode of Radically Personal, we sit down with not one but two amazing guests, Nari Sitaraman and Hernan Giraldo of BARK. Together we dig into how BARK’s mission to make all dogs happy starts with the people who love them, and how a strong partnership between IT and customer service ensures no dog — or dog parent — is left behind.

People in this episode

Guests: Nari Sitaraman, Hernan Giraldo

Topics covered

• AI
• customer service
• happiness
• loyalty
• partnership

Keywords

• BARK
• dogs
• customer experience

Mentioned in this episode

Products: BARK

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