Zenni Optical’s 20/20 Vision for Exceptional Customer Service

About this episode

Brian Kershon discusses Zenni Optical's exceptional customer service and its recognition in Newsweek.

On this episode of Radically Personal, we hear from Brian Kershon, Director of Global Customer Service at Zenni Optical. He discusses the work he and his team are doing that has landed the company a place on Newsweek’s list of top customer service companies five years in a row.

People in this episode

Guest: Brian Kershon

Topics covered

• customer service
• business strategy
• optical industry

Keywords

• Zenni Optical
• customer service excellence
• Newsweek

Mentioned in this episode

Products: Zenni Optical

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