Tales From The Cube - EP25007 - Scheduling Models
From Tales From The Cube by Cliff Tooher
November 18, 2025 · 13 min · Season 3 · Episode 25007
About this episode
This episode discusses scheduling models and their benefits for call centres and agents.
This episode is about scheduling models, how they work, and what types of call centres and agents might benefit from their implementation.
People in this episode
Host: Cliff Tooher
Topics covered
- scheduling models
- call centres
- agent performance
- implementation strategies
- work efficiency
Keywords
- scheduling models
- call centres
- agents
- implementation
- work efficiency
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