Tales From The Cube - EP26001 - Cookie / Temp Call Centres
From Tales From The Cube by Cliff Tooher
March 8, 2026 · 33 min · Season 4 · Episode 26001
About this episode
This episode explores the rise of cookie-cutter call centres and temporary workers, discussing their associated risks and benefits.
In this episode I cover two topics. Cookie-cutter call centres and temporary workers. There is a significant rise in the number of temp workers working in call centres and many call centres use a cookie-cutter model. Both are not wrong in of themselves. However, there are some risks along with the benefits. In this episode these are explored.
People in this episode
Host: Cliff Tooher
Topics covered
- call centres
- temporary workers
- cookie-cutter model
- risks and benefits
- employment trends
Keywords
- call centres
- temporary workers
- cookie-cutter
- employment
- risks
- benefits
Mentioned in this episode
Organizations: call centres, Cookie-cutter, temporary workers
More episodes of Tales From The Cube
- Tales From The Cube-Episode 26002-Offbeat Call Centres · May 19, 2026 · 10 min
- Tales From The Cube - EP25007 - Scheduling Models · November 18, 2025 · 13 min
- Tales From The Cube - EP25006 - Bizarre Management Tactics · August 31, 2025 · 25 min
- Tales From The Cube - Episode 25005 - Having Fun At Work · July 6, 2025 · 12 min
- Tales From The Cube - Episode 25004 - Effects Of Tariffs On Call Centres · May 12, 2025 · 11 min
- Tales From The Cube - EP25003 - Starting A Call Centre Part 3 · April 7, 2025 · 10 min
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