#843: Pega's Matt Healy on the hidden costs of outdated technology

#843: Pega's Matt Healy on the hidden costs of outdated technology

From The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX by The Agile Brand

April 14, 2026 · 26 min · Season 8 · Episode 843

About this episode

Matt Healy discusses the hidden costs of outdated technology and its impact on AI strategies and employee productivity.

What if the biggest obstacle to your AI strategy isn't the algorithm, but the 20-year-old software your team is forced to use every day? Agility requires not just a willingness to adopt new strategies like AI, but also the courage to dismantle the legacy systems that hold your people and processes captive. Today, we're going to talk about the hidden costs of outdated technology. While many leaders are focused on implementing the next generation of AI, new research suggests that the legacy systems still running in the background are not just inefficient—they're actively eroding employee morale, productivity, and could even be a major factor in employee turnover. To help me discuss this topic, I'd like to welcome, Matt Healy, Sr. Director, Product Strategy & Marketing at Pega. About Matt Healy Matt Healy, Senior Director of Product Marketing, leads product marketing and strategy for Pega Platform. He helps engage with enterprises to bring new solutions to life that enable faster legacy transformation, accelerated development, AI & automation at scale to unlock business agility, operational efficiency, and developer effectiveness. Matt Healy on LinkedIn…

People in this episode

Host: Greg Kihlström

Guest: Matt Healy

Topics covered

  • outdated technology
  • AI strategy
  • employee morale
  • legacy systems
  • business agility

Keywords

  • AI
  • legacy systems
  • employee turnover
  • productivity
  • business agility

Mentioned in this episode

Organizations: Pega

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