Create a reflection rhythm - The leadership behaviors series | EPS #60

Create a reflection rhythm - The leadership behaviors series | EPS #60

From The CX Quantum Leap by Zanna van der Aa

January 22, 2026 · 26 min · Season 1 · Episode 60

About this episode

In this episode, Zanna and Miranda discuss the importance of creating a reflection rhythm for leaders as part of the Leadership Behavior Series.

This is part 1 of our Leadership Behavior Series, where we're diving deeper into some of the 21 behaviors from my new book on human-centric CX transformation: Once You See It. In this episode, Miranda and I talk about something that I think is really crucial for leaders: creating a reflection rhythm. And I know, I know, your calendar is probably back to back with meetings. Trust me, I get it. But here's the thing: do you want to lead transformation based on your calendar, or based on your val...

People in this episode

Host: Zanna van der Aa

Guest: Miranda

Topics covered

  • leadership
  • reflection rhythm
  • human-centric CX
  • transformation
  • behavior series

Keywords

  • leadership behaviors
  • CX transformation
  • reflection rhythm
  • human-centric
  • meetings

Mentioned in this episode

Books & works: Once You See It

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