
Create a reflection rhythm - The leadership behaviors series | EPS #60
From The CX Quantum Leap by Zanna van der Aa
January 22, 2026 · 26 min · Season 1 · Episode 60
About this episode
In this episode, Zanna and Miranda discuss the importance of creating a reflection rhythm for leaders as part of the Leadership Behavior Series.
This is part 1 of our Leadership Behavior Series, where we're diving deeper into some of the 21 behaviors from my new book on human-centric CX transformation: Once You See It. In this episode, Miranda and I talk about something that I think is really crucial for leaders: creating a reflection rhythm. And I know, I know, your calendar is probably back to back with meetings. Trust me, I get it. But here's the thing: do you want to lead transformation based on your calendar, or based on your val...
People in this episode
Host: Zanna van der Aa
Guest: Miranda
Topics covered
- leadership
- reflection rhythm
- human-centric CX
- transformation
- behavior series
Keywords
- leadership behaviors
- CX transformation
- reflection rhythm
- human-centric
- meetings
Mentioned in this episode
Books & works: Once You See It
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