Empower Your Business Through Salesforce Utilization | Marcus Smith

About this episode

In this episode, Marcus Smith discusses how to empower businesses through effective Salesforce utilization.

Hey CX Nation, In this week's episode of The CXChronicles Podcast #271, we welcomed Marcus Smith, CEO at Cloud Trailz based in Atlanta, GA. Cloud Trailz offers their customers Saleforce help without all of the hassle by providing professional, expert users that come with the playbooks required to achieve utilization & success with the world's largest CRM. In this episode, Marcus and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some ...

People in this episode

Guest: Marcus Smith

Topics covered

• Salesforce
• Customer Experience
• Business Utilization
• CRM

Keywords

• CX Pillars
• Team
• Tools
• Process
• Feedback

Mentioned in this episode

Products: Salesforce

Books & works: The CXChronicles Podcast #

Places: Atlanta, GA

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